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Look great on the go

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By Jessica R. Key

Technology has allowed people to conduct business away from their desk and entrepreneurs have certainly taken advantage of that. Being out of the office while still being connected to their work gives business owners more freedom to build their business.

Some are even opting to forego purchasing complete brick and mortar spaces and either working from home or using office-sharing spaces like The Branch in South Bend; Cowork in Bloomington; or Velocity in Jeffersonville.

There, business builders can rent a single office; have access to a conference room for meetings; or work from their iPad in a professional setting. This option is certainly more professional than trying to fight for an inconspicuous spot in Starbucks to Skype an important client.

Since today’s entrepreneurs are more mobile, they are choosing business clothing that allows them to be professional yet comfortable. This quarter’s Work Style features two entrepreneurs looking great on the go.

DSC_0061
Kyna Willis Owner K. Lee Public Relations Looking great for work can be easy when you choose simple pieces with interest. Accessories can take the outfit from work to wow! (Dress, Profyle Boutique; shoes and accessories by way of Styles By M.E. LLC personal collection)

 

When you own your own business you can set the tone of the work style. On more casual days add standard items to a daring pair of pants and a sexy bootie. (Shirt, tank, and pants, Profyle Boutique; shoes, belt and accessories by way of Styles By M.E. LLC personal collection)
When you own your own business you can set the tone of the work style. On more casual days add standard items to a daring pair of pants and a sexy bootie. (Shirt, tank, and pants, Profyle Boutique; shoes, belt and accessories by way of Styles By M.E. LLC personal collection)

 

Jason Williams Owner SPYCOMPS
Jason Williams
Owner
SPYCOMPS A great boat shoe is the perfect blend of causal and comfort. Pair these sneaker-like shoes with a pair of slacks and a cotton shirt. (Shirt, slacks and boat shoes, by way of Styles By M.E. LLC personal collection)

 

Who says a tie must go with a standard button down shirt? Make the traditional shirt and tie less stuffy with casual pieces. (Shirt, vest, jeans tie and shoes by way of Styles By M.E. LLC personal collection)
Who says a tie must go with a standard button down shirt? Make the traditional shirt and tie less stuffy with casual pieces. (Shirt, vest, jeans tie and shoes by way of Styles By M.E. LLC personal collection)

 

Acknowledgements: JusFam, Photography Profyle Boutique, Styles By M.E. LLC, Temara K. Payton, 10/Ten Productions and  The Bureau.

Ivy Tech provides practical entrepreneurship education

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By Ebony Chappel

Data from 2014 compiled by the Global Entrepreneurship Monitor (GEM) shows for the fourth year in a row, the U.S. has experienced tremendous growth in the area of business ownership with a minimum of 13 percent of U.S. adults starting and running new businesses. Over the past decade, there has been an increase in the number of entrepreneurship focused post-secondary offerings.

According to findings published by the Kaufmann Foundation in their 2013 report titled “Entrepreneurship Education Comes of Age on Campus,” in 1985, there were approximately 250 courses in entrepreneurship being offered at college campuses in the United States. By 2008, that number grew to more than 5,000 at two-year and four-year institutions. In 2013, there were well over 400,000 students following this course of study.

With this increase in interest, comes a growing need for resources. In 2010, Ivy Tech Community College addressed this need by adding a set of course offerings for current and future business owners. Steve Bryant, the executive director of the Gayle and Bill Cook Center for Entrepreneurship in Bloomington, said the program was developed out of a sense of urgency.

“We always had a strong connection with the small business development centers around Indiana. The Bloomington small business office was moved to Terre Haute and left a void. There was a lack of resources for local business owners,” he said. Bryant, who has been the executive director since the program’s inception, drew on his own past experience to help bring the vision to life. “I was part of senior management for a small biotech company in Bloomington. When I came aboard the startup it had no sales. I grew it to a $5 million business,” he said.

Like most institutions of higher learning, Ivy Tech already offered business administration curriculum with all the usual trappings of courses on finance and marketing, but nothing geared toward those wanting to embark on a path of business ownership.

“The vision and the challenge was to create something from scratch that would have an impact on our students and provide them a lot of skills to leave here and start their own enterprise,” said Bryant. “My boss at the time, Chancellor Bob Weichart, had the vision.

He wanted Ivy Tech students to be able to study entrepreneurship while they were enrolled, with the hopes that they would start something on their own upon completion.” In 2010, the team behind the creation of the program started with a white paper and in 2011 the first courses were offered at the Bloomington campus.

In August of 2014, the Indiana Commission for Higher Education (CHE) approved the expansion of it to all 31 Ivy Tech campuses in the state. The addition of online classes three semesters ago helped to triple enrollment. The student pool boasts 60 percent female and 45 percent ethnic minority enrollment.

Currently, the program offers an 18-credit-hour Certificate in Entrepreneurship, designed for students with knowledge in other fields of study acquired either through postsecondary education, through industry or life experience, and a 31-credit hour Technical Certificate, which includes the entrepreneurship courses and adds an accounting, marketing, computer, communication and college success course. Entrepreneurship courses include Entrepreneurial Marketing and Market Research, Venture Growth and Development and Entrepreneurial Tax and Finance.

Business plan development is an integral component of the program and business plan writing software is utilized. The mission is simple: to provide practical solutions and teach students how to apply academia in real world situations. An essential part of what Bryant believes sets Ivy Tech apart from the pack.

“I think we have a lot of very good four year business programs and masters level programs like Indiana University, Ball State, Purdue, Notre Dame and various independent colleges,” he said. “What sets us apart is all of our faculty have owned and operated small businesses in some format so you have a lot of people that have a lot of experience to share and that is really vital to how rich the experience is going to be for the student.”

Another element of the experience is in teaching students how to maximize use of their immediate professional network by reaching out to others who may be able to assist them in their endeavors.

“We have a lot of students who want to start food trucks, so the first thing I tell them to do is to talk to someone who owns a food truck so that they can decide what they really want to do. That business owner can let them know the good, the bad, and the ugly,” said Bryant. “It will give you a good idea about what you really need to know before you step out there and spend your hard-earned money or something borrowed from a bank only to realize it’s not working in a year or two.”

In addition to the certificate program, Bloomington’s campus offers a peer-to-peer learning experience via a CEO roundtable, youth programs, and personalized business consulting available to area business owners. “If at least 10 of those people finish and go on to start a successful business, that’s what we’re after and if we talk 170 people out of a bad idea that was going to cost them lots of money and energy that’s a success story too,” said Bryant. “The statewide impact on a few small businesses, particularly those in rural communities, can help have a major impact on the entire state.”

For more information on Ivy Tech Bloomington’s Gayle & Bill Cook Center for Entrepreneurship visit Ivytech.edu/bloomington/entrepreneurship.

Leadership skills needed to run an effective business

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By Terri Horvath

In today’s corporate culture, “boss” has nearly become a dirty word. Google the term, and you find the characteristics of a boss to be one who “inspires fear,” “takes credit” and “uses people.” A leader, on the other hand, “inspires enthusiasm,” “gives credit” and “develops people.” “The derogatory terms used for a boss, however, just describe a bad business model,” said Doug Austron, an adjunct professor at Indiana University Kelly School of Business who teaches courses on leadership.

Instead, “boss” should apply to any person given that title by being hired or appointed to a position of authority, he said. He explained there are differences between a good boss and a bad boss. Every company needs a good boss who should focus on the mechanics of the operations and ensure plans and quality controls are in place. “That boss can also be a good leader,” said Austron. “But, a leader doesn’t depend on a title. This is someone who just gets the important things done.”

For Frank Davis, the owner of Circle City Rebar in Indianapolis, the primary difference between a boss and a leader lies in how you treat employees. “A leader inspires you to do something, but a boss makes you do something. Leaders delegate and trust their employees.”

Asked for clarification on the subject, he spent several minutes praising his employees for their initiative and “go-the-extra-mile” attitude. In summing up his thoughts he said, “If you value more about what you get out of people than the credit you receive yourself, then you are well on your way to being a leader.” “A profound distinction in good leadership is respect for human dignity,” added Austron. “Fundamentally it’s about viewing people as people and not objects.”

Fort Wayne businessman John Dortch, who owns the consulting firm The Preston Joan Group, added another level to the distinctions. “A boss deals from a position of authority, and many times separates himself from his staff. A leader instead walks along with the staff. He knows their strengths and weaknesses and has built a relationship of trust.” He added that a leader has to lead by example. This is advice start-up entrepreneur Tekisha Collins, who developed “Smoogy” cookie, has adopted. She said she wants people to see her example of determination. “No matter how many no’s I get,” said Collins, “I keep going. By showing others my hard work and determination, I want to motivate them in the direction I want to go.”

Collins admitted she may face a future problem in her leadership skills. She worries about giving up control and delegating tasks to others. “At some point, I know I have to trust others to handle some of the details to free me up to do what needs to be done.” This type of self-evaluation is also important in leadership, advised Davis. He said occasionally you have to reevaluate yourself as a leader versus a boss.

“It’s very easy to slide back into being a boss.” So, here’s a quick test in evaluating your leadership skills: Do employees dodge direct conversations with you about work and cower while passing you in the hallway? If yes, then you probably qualify as a bad boss. Do employees come to you unafraid with suggestions and ask for your opinions? If yes, congratulations! You pass the first level of leadership.

Examining the difference between small biz, startup

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By Manon Bullock

When I recently posted a Facebook status asking if anyone knew of any minorities with a successful startup, there was no surprise I quickly received responses from small business owners who definitively had considered their enterprises synonymous with that of the former.

Although it is common for most to use these two terms interchangeably, they have fundamental differences in both the ideology and the business model. According to Silicon Valley entrepreneur Steve Bank, a start-up is a “temporary organization designed to search for a repeatable and scalable business model.”

Most startups begin with an innovative idea and intend to rapidly take over the current market or create a new one. If a start-up is successful, it is likely to become a large company or corporation and receive additional funding from angel investors, venture capitalists, or through an IPO (Initial Public Offering).

Once this happens, a challenge for the founder of a startup is that he or she will begin to relinquish pieces of his or her company to shareholders and no longer has the same control as in the beginning stages. In contrast, according to the United States Small Business Administration, small businesses are “independently owned and operated and not dominant in its field.”

Small businesses are driven by profitability and stable long-term value and a desire to secure a place within the local market. Many entrepreneurs, who begin small businesses, fund their own ventures, rely on financial support from family and friends, or secure bank loans for continued funding since profitability may occur on a slower timeline. Dwight Clinton, CEO and founder of Clinton Investigations, a private investigative firm specializing in providing services for the legal and insurance industries, describes his experience as a small business owner.

“Owning your own business affords great freedom and license to create an entity based on a personal vision,” he states. Having a background as both a police officer and detective with an entire career spent in investigative work, he was able to hone knowledge and entrepreneurial leadership skills from previous work opportunities. Clinton describes working longer hours than when he was employed in corporate America and the daily pressure of being responsible for the financial well being of his employees and their families as some of the challenges to being a small business owner.

Another challenge, he states, is that “positive cash-flow is not automatic. You have to make it happen through diligence in everything you do, day in and day out.” Carolyn Mosby, president and CEO of Mid-States Minority Supplier Development Council, whose primary mission is to promote and cultivate successful minority enterprises in several Midwest business communities adds, “People go into business everyday, but all are not and will not be sustainable.”

Fundamentally, a start-up can be seen as a way to test a model to become sustainable on a large scale, while a small business wishes to become sustainable on a small scale. “Having a sound business plan, researching your potential client base, and understanding what opportunities are out there to carve out a niche are very important,” she said.

Strategies on mastering the art of public speaking

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By Jessica R. Key

Glossophobia or speech anxiety tops the lists of things many people fear most. According to the Mayo Clinic, fear of public speaking can range from slight nervousness to paralyzing fear and panic. Though numerous professions require public speaking to small and/or large groups, messengers of information experience unease when talking to a group.

Experts understand those feelings. “You feel so vulnerable up there. You’re the only one speaking, people are watching you and you’re not really sure they’re receiving you or if you are conveying the message properly. You just want everyone to understand what you’re trying to say,” said Rita Barber, immediate past district governor for District 4 of Toastmasters International; and a career and presentation strategist for All Phase Technologies.

Barber recalls her first speech and said she crossed her ankles and folded her arms because she didn’t want her audience to see how nervous she was. In time, she said she learned to be a master speech giver.

Barber is not an anomaly and said the fear of public speaking can be overcome with simple strategies. Read on for tips that will have you giving speeches like your favorite speaker in no time.

Do the ‘before work’

If you are well versed on the topic at hand, prior to taking the microphone, half of the battle has been won.

“You need to know it cold. There’s a difference between memorizing your content and knowing it. Memorizing it, you’ll go too fast, miss a lot of points – you’re too busy reading the monitor in your mind. Knowing your content means you let go of ‘it has to be said exactly this way’ because you realize people are not going to remember what you say, but about how they feel about what you had to say,” said Barber.

Less is more

Barber said in today’s technology-laden world, speakers oftentimes think they must have a high-tech, razzle-dazzle speech complete with a power-point presentation in order to keep the audience’s attention. This is far from the truth. Barber said the key to a great speech is to understand the key message you want the audience to know and use that to construct a great message. If one must use technology, don’t put on the slides what you plan to tell the audience. Tools like Power Point, Prezi and Haiku Deck are meant to underscore the speech, not give the speech for you. “Plus technology isn’t always fool proof,” she said.

When taking the podium remember…

“Whoever it is you are speaking to, they want to see you succeed. Nobody wants to watch you fail up there, if for no other reason than they don’t want their time wasted. Once you realize people are rooting for you, that takes a bit of the fear away,” said Barber.

Focus

Whether you’re speaking to a few people or thousands, you only speak to one person at a time. When you realize that, it begins to take the sting out of it. When talking, focus on one person at a time and look them in the eye.

Special delivery

How the presentation is delivered is also key to a good speech. Barber said once you are able to let go of the fear, tell your truth the way you see it. “We may not know what the person is talking about, but we know if the person is telling us the real deal. Speak your truth.” Speak clearly and keep a steady cadence to make sure audiences have time to absorb what you are conveying.

Work at it

Barber said if Serena Williams taught you everything she knew about tennis, but you did nothing with that knowledge, her teachings were in vain. The analogy applies to public speaking. Professionals must continuously work at public speaking to develop a sense of confidence. “Someone once told me, ‘you may always have butterflies when you do a speech, but the idea is, can you get those butterflies to fly in formation,’” said Barber, who also encourages people to join an organization like Toastmasters to further hone their public speaking skills.

Fresh benefits may ease financial stress in the workplace

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By Barbara Wood

I recently read a report in USA Today that said one-in-four American workers are seriously distressed about their personal financial situation. That 80 percent of financially stressed workers spend time at their jobs dealing with or worrying about money issues. The bad news for business owners?

Stress can directly affect employee job performance—lowering productivity due to absenteeism and lack of focus, as well as physical issues such as high blood pressure, weight gain and insomnia. So what can you do to not only improve your employees’ lives but also increase productivity and loyalty?

Include some tools and resources in your employee benefits package to help reduce financial stress— and I’m not talking yoga or group counseling sessions. Focus on providing benefits that can directly improve your employees’ financial lives. Some things you might consider offering are: Access to a 24 hour nurse hotline, financial workshops, a financial wellness library in your break room, a prescription discount card or even the choice to work from home one day a week. If you’ve transitioned to a high deductible health plan (HDHP) like many other companies, it’s likely the most valuable perk you can add to your benefits package is a Health Savings Account (HSA) that will help employees save for those higher deductible levels and out-of-pocket healthcare-related expenses. What is a Health Savings Account (HSA)?

An HSA is a tax-favored* savings account regulated by Internal Revenue Service (IRS) guidelines. It helps individuals who are enrolled in a HDHP save for out-of-pocket health expenses such as medical bills, dental and vision care, prescriptions and medical supplies. What are the benefits? Both employers and employees enjoy tax-saving benefits* through HSA contributions.

Earnings grow tax-free and withdrawals from the account are not taxed when they’re used to pay for qualified medical expenses as defined by the IRS. Unlike other types of savings vehicles such as Flexible Spending Accounts, HSA funds rollover from one year to the next without penalty. Many consider this an opportunity to save for medical expenses they’ll incur during retirement, much like an Individual Retirement Account (IRA). Lastly, the account holder has the ability to pay medical expenses out-of-pocket and reimburse himself/herself at any time in the future with proper documentation.

HSA partners may be offered through your benefit broker or you can find one on your own. If you’re thinking about adding an HSA program, here are some important questions you should ask when shopping.

What is the HSA enrollment process for the business and its employees? Depending on your company’s size and whether your employees are located in one place or scattered throughout the country, options like on-site enrollment and online enrollment should be considered. Is there a cost to either the business and/or its employees? Ask about set-up fees, enrollment fees, and monthly service fees.

Weigh costs with value of the account features. Do your homework. There are good, free options out there! How easy is it for the business and/or employees to make contributions, withdrawals and manage balances? Look for providers that offer direct deposit options, debit cards, and free online account management services. What type of support is provided? Does the provider have a dedicated service team that can assist both you and your employees if questions arise?

While lowering financial stress isn’t part of your job description as a business owner, a holistic benefits package that provides employees with a greater sense of overall well-being can help you attract and retain top talent. Happy, healthy employees are more productive employees that contribute to your business’ success—and ultimately—to the bottom line.

Barbara Wood is a health savings account business development officer at Financial Center First Credit Union.

To learn more about the HSA program, contact Wood at (317) 916-6156 or visit Fcfcu.com/hsas-for-employers.

*For specific tax advice, consult a qualified tax professional.

Indiana business leaders give advice to their younger selves

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By Victoria T. Davis

When developing a new business, there may be a few bumps in the road to challenge developers’ sense of determination. There may also be times one looks back and wish they had handled those challenges in a different fashion to not only improve their skillset, but their business as well.

Five leaders in various sectors of business around the state, give advice to their younger selves.

“If I knew then what I know now, I would have taken more risks early on in my career to

Scenario Adebesin
Scenario Adebesin

explore new career opportunities, both locally and nationally. This would have provided me the platform to explore various opportunities and advance my career at a faster pace. Great entrepreneurs and business leaders within an organization are visionary and willing to take risks others may not consider as an option. These behaviors help strengthen you as an individual but also help your organization build brand identity, profitability and sustainability.”

Scenario Adebesin, senior vice president of Community and Economic Development and chair of the Inclusion Council at Fifth Third Bank

 

“For any membership organization, and especially one as diverse as ours, there can always be

Mark Emmert
Mark Emmert

improvements in how you develop direction and build consensus. The NCAA is certainly no exception, as we comprise nearly 1,100 colleges and universities across the country with different missions. As we continue to change as an Association to better support student-athletes while upholding the values of college athletics as a part of higher education, I’ve learned that the earlier you gather the key voices around the table to express their thoughts and opinions, the better. As a result, I’m regularly interacting with student-athletes, university presidents, conference commissioners, athletics directors, faculty representatives, coaches and others to listen to their perspectives on a variety of topics.”

Mark Emmert, NCAA president and CEO

 

“If I knew then what I know now, I would not take my younger self so seriously. I would allow

Crystal Grave
Crystal Grave

myself the time to learn things and grow into understanding more about myself, others and how to handle tough situations. I would understand how important the journey is – as well as the destination – and savor it. Remember, everyone wakes up each day with the exact same number of hours to make a difference in their community and world. It’s how you choose to spend those hours for yourself and others that helps determine how much you make of them (and what you’ll truly remember about them).”

Crystal Grave, founder, president and CEO of Snappening.com

 

 

“If I knew then what I know now, I would have not sweated taking a risk. In 1995, just out of

Angie Hicks
Angie Hicks

DePauw University, I agonized between a consulting job and accepting my internship boss’ offer to spend a year launching what became Angie’s List. I fretted over the uncertainty of the entrepreneurial option until my grandpa pointed out that looking for a job at age 23 isn’t much different than looking for one at 22. (I would have) been easier to work with and for. I’m a hands-on, get-it-done type and it took me a few years to learn to loosen up. Taking a break to get my MBA, and the experience of raising my kids, have helped mellow my work style.”

Angie Hicks, founder and CMO of Angie’s List

 

 

 

“If I knew then what I know now, I would have focused more on developing team leadership

Bart Peterson
Bart Peterson

skills and less on being an individual expert, understanding that I did not have to master every subject in which I was involved. It is impossible to expand your scope of leadership if you feel obligated to develop deep knowledge in every aspect of matters on which you want to lead. Leadership is not about knowing the most information. It is about having a vision and getting other people to follow you toward achieving it. Let others be the experts, and lead them in achieving your vision for your organization.”

Bart Peterson, senior vice president of Corporate Affairs and Communications at Eli Lilly and Co.

Indy’s Kitchen bakes up a $5 million annual business impact

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By Leslie L. Fuller

If you visit Indy’s Kitchen on 2442 N. Central Ave. one morning, you will discover a dozen cooks whirling around a prep table. Peta Gay and Larry Wharton are preparing dishes for their Taste of the Caribbean Indy food truck and look up smiling is Indy’s Kitchen owner and operator Linda Gilkerson giving a cook’s tour of the incubator’s two industrial kitchens. On one counter, assembled 9×13 foil pans from the Food Florist, are neatly stacked for transport to the Indianapolis City Market.

On wire racks in the rear of the building, jars of Kombucha are steeping which will ultimately sate the thirst of customers of Presto Kombucha. On the wall, a marker board gives the schedule for the next four days: Kids Rule cooking class, Sunday, Ceres’ Basket, Real Clean Foods, Calliope. Monday and Tuesday, Food Florist.

In the catering list, the names include 3 Carrots, Harris, Citizen Hash, Taqueria, Scratch, and the Twisted Sicilian. The names on the wall and the kitchen activity give witness that a plethora of delicacies come out of the two kitchens housed here: pies, Italian food, food that is rolled, baked, fried, food that represents the dreams of entrepreneurs and small business operators who rent this space.

At 5 years old, the business incubator Indy’s Kitchen boasts about 70 current customers and 10 alumni. It seems like a small scale, with everyone present seeming to know each other, yet a recent economic study revealed this small space has an annual $5 million impact on the Indianapolis economy, said Gilkerson. “I know we were doing big things,” she said. “I think we’ll continue to do the same things.” She and her husband, Tom Abeel, are the business partners for Indy’s Kitchen, along with their friends, Paul Pickett and William Powell, who are also a couple.

Powell also owns the Monon Coffee Shop, which has one of its two locations at Indy’s Kitchen. The same things have included renting the kitchen out to a restaurant auditioning cooks for a chef’s position and children’s cooking classes. However, Indy’s Kitchen primarily is known as a place where people who dream of launching their own food-related company, whether it’s a cupcake bakery or a food truck, can get started without encumbering themselves with significant debt.

Here, as they rent a commercial cooking space by the hour, they will find numerous other like-minded folks with the same dreams, said Wilkerson. “We cook and eat together,” she said. Along with the food and fellowship comes an exchange of information and insights about business plans, food packaging and pricing, food trucks vs. catering, and hiring employees. Some of the businesses leasing the kitchens here will outgrow the space and move on to their own kitchen.

Alumni include the carryout-meal company Avec Moi, started by Kris Parmelee, which now has its own building. In Gilkerson’s view, Indy’s Kitchen greatly benefited by launching in time to address the needs of the hungry Super Bowl crowd. She also sees the rise of the local food truck movement, now an established part of the city’s food culture, as having its genesis during this time period. Besides Taste of the Caribbean, food trucks associated with Indy’s Kitchen include Spice Box, Caveman Truck, Bacon Babes, Calliope Sno-Balls, Cosmic Chrome Café, Der Pretzel Wagen, Far-Out Fred’s, Gaucho’s Fire, Gobble Gobble, Groovy Guy’s Fries, Huge Impact, Kona Ice, Lunch and Munch, Pierogi Love Indy, Seoulrito and many more.

Wilkerson believes it is generally unrealistic for companies to expect to collect grant money, although Indy’s Kitchen did receive a $100,000 windfall from a community block fund. “It was through King Park community development,” said Gilkerson. “They wanted us to stay in the neighborhood.” The monies had to be used for equipment, which Indy’s Kitchen used for an ice machine, a new cooler, a tilt skillet, and new food processor, among other purchases, she said. And Develop Indy identified Indy’s Kitchen as possessing potential to grow other small businesses and awarded $9,000 for technical assistance, a fund that was used to pay consultants to help the incubator’s businesses, as well as pay for the Economic Impact Study created by student researcher Santiago Hope.

Getting started at Indy’s Kitchen is not a huge investment, Gilkerson pointed out. Hourly rates run a high of $24 and a low of $14 depending on how many hours one purchases and if they use the kitchen services during peak or off-peak hours. Chefs can also rent a rolling storage shelf for $3; a rolling storage rack for $100, and or shelves in the walk-in cooler for $40 or $50, depending on size needed. A shelf in the freezer will set you back $40 or $50.

For information about Indy’s Kitchen, call (317) 426-2996 or email manager@indyskitchen.com.

Resources: Indy’s Kitchen recommends these business resources to its new entrepreneurs. Business Ownership Initiative offers classes for entrepreneurs. They are located at 4755 Kingsway Drive, Suite 314, Indianapolis, 46205; (317) 917-3266. Small Business Development Center offers classes and one-on-one counseling at Ivy Tech Community College, Suite 147 9301 E. 59th St., Indianapolis 46216; (317) 916-7529.

Your business plan

Name of business

Name of owners

Business type: is it sole proprietor, partnership or corporation

Business concept

Description of product

Your marketing plan

List of start-up expenses

Source of start-up funds

List your support team

How much time will you devote to your business?

Steps to get started

Tour the kitchen and ask questions.

Submit your plan to Indy’s Kitchen.

Sign a rental agreement and pay a $50 membership fee.

Obtain a license from the Marion County Health Department or the IN State Board of Health.

Show proof of product liability insurance with Indy’s Kitchen named as additional insured.

Indy’s Kitchen research

The related businesses generate $5,077,211 each year.

Of that figure, current clients account for $1,473,611 and alumni, or businesses who have gone out on their own, generate $3,603,600

Indy’s Kitchen businesses provide a total of 256 jobs with combined annual salaries of $1,939,208.

Of these jobs, 44 percent are full time, 56 percent are part-time.

The workforce contains 60 percent low-income residents, 29 percent are minority, 54 percent are women.

Indy’s Kitchen businesses generate $529,252 in state sales tax revenue. These businesses generate $574,426 in income tax revenue from salaries and wages.

Indy’s Kitchen occupies around 27,000 square feet of commercial space in the City of Indianapolis.

Sharpen your skills, professional edge

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By Jessica R. Key

The key to staying abreast of developments in your industry is to remain a lifelong learner. One obvious path is to enroll in classes, but there are other ways you can boost knowledge of new trends and best practices and maintain your professional edge. Following is a list of ways to stay on the path to learning.

Have a plan

Since every person has value, it’s essential that you know what yours is. Before you do anything, get clear on what talents, strengths, skill sets and connections you can bring to the table and most importantly, what you can build upon. Map out what you want to learn and the best way to do it.

Join professional organizations

Professional organizations sometimes offer courses, seminars and/or lectures to keep members up to date on the latest industry innovations, research and trends. Staying informed on your industry’s trends will only help you in the long run and will keep you one step ahead of the competition.

Network

When practicing proper networking, you should forget your personal agenda. Your goal should be forging connections between people who may be able to help you and vice versa. Never dismiss anyone as unimportant. They may have valuable connections or knowledge you’d never learn from “important” people. Lastly, figure out how to be useful to someone else.

Earn certification

If going back to a traditional classroom is out of the question, try seeking a certification or credential. Certifications and credentials are becoming increasingly more important to clients. It shows commitment to growth and a measurable knowledge base. Institutions such as Ivy Tech and Harrison College have done well in identifying certifications and credentials that connect with high-demand occupations in Indiana.

Recruit a mentor

It’s great having someone to turn to when things get rough. Especially when that someone is a person who was once where you are now. Someone who learned the secret to success – and is willing to share it with you!

Learn outside of the box

You don’t have to constantly “take action” in order to learn something. For example, you may need to take a break from your work. This may sound counter intuitive, but it really can do you and your business a world of good to step away from your office. Your mind works in mysterious ways. Learning something sometimes works better when you aren’t consciously trying. You can also do small things such as subscribing to magazines that relate to your industry or take classes that have nothing to do with your job field. Who knows, learning how to fly fish could help your strategizing skills at the office.

Small Businesses at risk of hacker attacks

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By James Turner

Cyber security has emerged as a top priority as America’s largest retailers like Home Depot and Walgreens recently experienced hacks, which stole customer information. Unfortunately, many small and medium-sized businesses don’t realize hackers target them until it’s too late. Hackers typically look for the easiest system with the most reward to break into. As corporations beef up their security, smaller organizations might become the next tempting target for hackers. This reward can be based upon multiple reasons, such as profit, protest, challenge and even enjoyment.

What You Can Do Today to Prepare for a Data Security Breach:

  • Review how you collect and store your customers’ personal data to ensure its security.
  • Determine how your company would want to respond to your customers in the event of a breach.
  • Develop a public relations crisis plan, including strategies on whether you would issue a press release to the media.
  • Have a data security breach notification kit on hand, with a template for a notice letter that complies with all state laws on the topic, relevant web sites and governmental materials for reference.
  • There are five steps you can take to minimize the impact if your system is compromised.

Prevent Further Data Loss & Restore

After you’re notified of a data breach, you’ll want to focus your attention on preventing more data loss while helping investigators trace the breach. Experts recommend working with outside IT security forensic experts to ensure your environment is secure. Your IT department must resist the temptation to shut everything down as valuable evidence could be lost in that process. After a breach, you’ll need to determine:

  • What information was accessed?
  • Who the hackers were and where they were located?
  • When the breach occurred?
  • How many customers were affected?

Contact the authorities

Contact your local police department if you believe the compromise could result in the harm to a person or business. The FBI can also be used as a resource if your local police department doesn’t specialize in cyber-crime.

Notify Concerned Parties

Notify anyone such as a merchant bank, credit card network or other institutions that use the stolen data. Indiana adopted the Data Security Breach Notification law in 2006, which requires business to notify their customers when a third party obtains unauthorized access to their data.

Restore Confidence

It’s important you make it clear you are taking the issue seriously while also placing yourself in the customer’s shoes. By communicating early and delivering on a promise to secure customers’ information, this event will only be a one-day story rather than a recurring media nightmare. Communicate to them the measures that will be taken to prevent another attack.

Prevent

Proactive prevention can go a long way in making it difficult for hackers to breach your network. This includes using high quality Wi-Fi routers, complex passwords, applying security updates and following compliance standards for your industry. Additionally, limiting the data you collect from your customers will go a long way ensuring a breach doesn’t cause far-reaching impact. For example, don’t store a customer’s full social security number if it’s not required for your business.

Lastly, it’s important to establish and empower an internal response team which includes senior managers, marketing communications, legal counsel and operational staff to create a holistic response plan in case another incident occurs.

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