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Farmers and restaurants deepen their relationship

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By Ben Lashar

FARM-TO-TABLE GENERALLY refers to when meat or produce goes from a farm to a restaurant. Mark Vander Kooy, CEO of Trader’s Point Creamery, Zionsville, thinks this definition is too vague. 

“Under that definition, McDonald’s can be farm-to-table,” Vander Kooy said. “At some point it was at a farm.”

To Vander Kooy, farm-to-table is not just about a farmer being present somewhere in the food-making process but the relationship between the restaurant and farm. If a restaurateur knows a local farmer and partners with them to serve fresh food, then Vander Kooy believes it’s the true definition of farm-to-table. Following that definition of farm-to-table is expensive and requires more work from farmers and restaurants, but it leads to a fresher taste for restaurants and more business for smaller farms.

Lindsay Dingman Sheffield, chef at Jefferson Street BBQ in Converse, said being truly farm-to-table requires research from restaurants because “local farm” can have different meetings. She once discovered “local” pigs from a distributor actually came from Michigan. That business defined “local” as “from the Midwest.” 

To find Indiana-based farms, Sheffield suggests contacting Indiana Grown, the Indiana State Department of Agriculture’s initiative to advocate and provide opportunities for Hoosier farmers. 

“I would always recommend someone visit the farm,” Sheffield said. “That’s one of the really neat things about the farm we work with. They actually offer farm tours, so you can actually go there, see the hogs, see what is happening and ask the famer questions directly.”

The farm-to-table concept deepens the relationship between the farmer and the restaurant owner. The farmer is no longer simply a supplier, but a partner, and the restaurant owner knows exactly how produce is grown or livestock are fed. 

Amboy’s Hunt Family Farms, which sells pork to Jefferson Street BBQ, makes a special cornmeal feed mixed with an all-natural byproduct from sunflower seed oil to feed its pigs. Sheffield knows the cornmeal will give the pigs a unique flavor no one else can replicate and can prepare her dishes to complement the taste.

“By having a sunflower meal and the canola meal in their diet, plus the fact they’re being raised outdoors, it gives it a whole different taste in the meat,” Nathan Hunt, co-owner of Hunt family farms said. 

Restaurant owners who buy produce from DeAnthony Jamerson, co-owner of Legacy Taste of the Garden in Princeton, know Jamerson doesn’t use pesticide on his produce. Jamerson prefers using the less modern, but all-natural method of using cayenne peppers and cinnamon to keep pesky bugs away. It’s less effective, so it requires Jamerson to spend more time checking crops for infestation. However, the end results is a chemical-free product, which Jamerson believes is healthier.

“If the bug doesn’t want to eat the plant, then you necessarily wouldn’t want to eat it either,” Jamerson said. “It’s low harm to the human body, but that chemical is still going into your body.”

While restaurants get fresh ingredients from farm-to-table, smaller farms get business partners. Jamerson noted large distributors and companies traditionally dominate farming, but between consumers wanting to know more about the origins of their food and resources such as Indiana Grown connecting farmers to clients, there are more opportunities than ever for independent farmers to thrive. In fact, Jamerson predicts if this trend continues, smaller independent farms may take more of the market from large distributors.

“People want to know what they are eating and where their food is coming from,” Jamerson said.

 “People want to have more control of what they are eating. … The trend is a lot of people want to know who their farmer is.”

Keeping a locally owned restaurant alive — and thriving

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By Lisa Renze-Rhodes

IT STARTED WITH LUNCH AFTER CHURCH ONE Sunday. 

Sarah, the girl home from college, noticed the server, Alberto, at the restaurant her parents frequented often. The server noticed the girl. In time, one reached out to the other to text and chat, then go on a date and then another. 

The rest, as the saying goes, is the history of how Alberto  and Sarah Bravo fell in love, started a family and soon realized Alberto’s dream of owning his own restaurant, which the couple named after their first daughter, Luciana. Today, the couple own and operate four Luciana’s Restaurant and Cantina sites, with two locations in Indianapolis, one in Greenwood, and one in Columbus. 

“We’re coming up on our four-year anniversary in Broad Ripple,” says Debbie Bosworth, Sarah’s mom and the operations manager for the company. “People are really knowing the name Luciana’s now. They know what to expect and they know we just don’t compromise quality on anything.”

The Luciana’s team has made it past one of the first toughest hurdles of owning a restaurant — staying alive. According to experts, getting beyond the first two to three years in business is a pretty good indication a restaurant can survive.

“An independent restaurant versus a chain restaurant is always going to have a tougher time,” says Dennis Gemberling, founder and president of Perry Group International a hospitality and restaurant industry consulting and research firm based in San Francisco. “They don’t have the name awareness, they don’t have the marketing budget behind them. 

“But if you’ve really established yourself positively, it starts to feed off itself.”

Gemberling says within the past five years, the industry has grown healthier and more viable.  

Experts with the National Restaurant Association project sales to reach a record $863 billion in 2019 — a 3.6 percent increase over last year. Those sales, though, are still off the overall growth in the industry prior to the 2007-08 start of the Great Recession. 

Owning any business, and more importantly keeping it thriving, can be tough. So Joe Pellman, director of marketing and communications for Indy Chamber, says they help new business owners through their Entrepreneur Services team, which offers free one-on-one small business coaching to businesses of any kind across the Indianapolis region, as well as provides small business loans up to $50,000.

“Our team logs over 10,000 hours of free business coaching and training opportunities each year through its anchor program, the Business Ownership Initiative (or BOI for short),” Pellman says. 

The Indy Chamber partners with the Business Ownership Initiative, the Central Indiana Women’s Business Center, and the Hispanic Business Council to help local entrepreneurs not only start their business, but keep those initiatives growing and thriving. Experts say that support is critical.  

“Success is never final in the restaurant industry,” says Vanessa Sink, with the National Restaurant Association, based in Washington, D.C. “Nothing replaces a good business plan. Nine of 10 consumers say they enjoy going to restaurants, but if the experience doesn’t meet the value received, diners are quick to vote with their feet.”

Luciana’s Bosworth says customer satisfaction is at the heart of everything the family does. They work to provide the same feel and experience that the Bosworth family felt when, so many years ago, repeated visits to their favorite restaurant sparked a future they couldn’t have imagined at the time. 

“We take it personally because Luciana’s name is involved,” Bosworth says. “Our stuff is made fresh, it’s not sitting around waiting to be served. … We don’t order (in bulk) and we don’t keep inventory around.

“We want our staff to have pride in what we serve.”

The family came together to scrub, paint, decorate and plan for the original site opening in 2015, and they have no plans to stop doing what they love. She says the family is planning a new location opening for 2020, but is waiting to announce the site until a celebration can be planned. The fifth Luciana’s, she said, will be further proof of the power of hope and imagination. 

“Sometimes you need someone to believe along with you in your dream. You give it to God and stand back,” Bosworth says. “We are Luciana’s because Luciana is in our heart. It’s a family business and we are looking to grow.”

Commissary kitchens help small business owners make dreams a reality

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By Brittany King

IN NOVEMBER 2013, FAITH Jackson, Indianapolis, suffered a horrible loss. Five months into her pregnancy, Jackson lost her baby girl. 

At the time, Jackson weighed 345 pounds, she was discouraged by her weight and what she had experienced. But at the beginning of 2014, she decided to shift her focus and work on herself. She began by slowly changing the way she ate and getting exercise. 

The changes were difficult at first because she was embarking on a lifestyle she wasn’t used to. 

“We didn’t have a lot of money growing up. We shopped at Seven Eleven (grocery store) and ate what we could to fill our bellies,” she says.

Eventually, she saw results, and her friends and family noticed too. They began asking for meal plans and advice on how to cook healthy foods. The inquiries were so overwhelming, she decided to go into business and turned to Indy’s Kitchen. That’s how Flavor by Faith was born.

Indy’s Kitchen is a 2,300 square-foot facility that is open 24 hours a day. The space includes a commercial kitchen, dining area as well as room temperature and cold storage options. 

Indy’s Kitchen isn’t the only establishment in Indiana serving the community and small business owners looking to build their food organizations. Nana Clare’s in Valparaiso was created as an affordable option for entrepreneurs to test the waters before buying their own commercial kitchen. 

“Food business entrepreneurs can run their business out of our kitchen, introduce their product and begin to build their brand without the financial burden,” says owner Gina Zieniewicz. “In our kitchen, they can build their business as big as they want it to be or as small as they are comfortable with. Outside of a kitchen like ours, the only option to grow your business would be to open your own brick and mortar. That’s a huge financial risk if the product has not been introduced to the public before.”

Similarly, ArtHouse in Gary is helping revitalize the city by giving entrepreneurs a place to prepare their food. Beyond the shared kitchen, the space also serves as a meeting hub for the community. With 5,000 square feet of space, the nonprofit is able to host job fairs, weddings, baby showers and even city council meetings. ArtHouse opened in 2016 as a priority of Mayor Karen Freeman Wilson. The space was made possible with the help of $1.6 million in grant funding. 

The city of Gary’s Director of Commerce Karla Henderson says the financial support was an integral part in getting the location off the ground and is why they’re still able to serve the community to this day. 

“Having this space in the community has been transformative,” Henderson says. “We’re downtown across from the RailCat’s Stadium, members who use our space have their own key fobs and can come and go whenever they need to. We even have a couple that produces tea in our facility and on their bottle, it says ‘Made in Gary, IN’ that’s really special to us.”

Grocery delivery makes a comeback

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By Miranda Miller

IT’S NO SECRET THAT AMERICANS LOVE FOOD. We photograph it, blog about it and even travel for it, following in Anthony Bourdain and Guy Fieri’s footsteps, but we hate battling jam-packed parking lots and long lines to shop for it. Over the past several years, Blue Apron, Plated, Dinnerly and other meal-kit companies have enabled us to skip this errand and get right to the good stuff, but retailers aren’t going down without a fight. This has made the grocery industry increasingly competitive, convenient and healthy. 

To lure customers at least as far as the fire lane, many grocery stores have started allowing consumers to buy items online and pick them up from the comfort of their car. Meijer began testing this enticement at select stores in 2015. Today, curbside pickup is available at all 246 stores, including 39 in Indiana, for a $4.95 fee. 

Typically, orders are ready within three hours, says Digital Shopping director Justin Sessink. “And because most Meijer stores are open 24 hours a day, those with challenging schedules or third-shift jobs have the opportunity to [pick up] orders very early in the morning or late at night.”

Alternatively, customers can have their order delivered in an hour thanks to Shipt, which sends personal shoppers to Meijer, Costco and Target, which acquired the company in 2017, to gather, bag and transport items that members paid for via the app or online. Shipt charges $99 per year or $14 per month for this membership and tacks on a $7 delivery fee for orders under $35, but orders over $35 are free.

The beauty of this service, according to The Penny Hoarder’s editorial assistant, Jessica Gray, who tried it while she was sick, lies in Shipt’s app’s messaging system, which permits shoppers to communicate with their clients. 

“When she was done shopping, my shopper sent me a message to let me know she was on her way to my house,” Gray says. “This was great because it gave me time to get out of bed and put on decent clothes before she arrived.”

Shipt’s shoppers also touch base to suggest substitutions if an item is out of stock and to get feedback on produce options. But due to the way grocery stores do business, importing food from all over the world, they can’t provide as much information as Indiana-based Green BEAN Delivery, which lists an item’s origin and how it was produced. 

Since its inception in 2007, Green BEAN Delivery has developed a vast network of farmers and artisans across the country and metamorphosed from a farm-to-table delivery service to a full-scale grocery store that sells all-natural and organic brands. In fact, it may be the reason you see more local and organic brands in your grocery store. 

“Since I started working for Green BEAN Delivery in 2010, the grocery industry has evolved in a big way,” says James Nimmer, director of partnerships and engagement. “I wouldn’t say that Green BEAN Delivery changed the way that grocery stores do business, but we were a pioneer in offering consumers options that weren’t yet available throughout the grocery store industry.”

Like the meal-kit companies it inspired, Green BEAN Delivery packs orders with an ice pack so customers don’t need to be home when their order arrives. But unlike the grocery stores it competes with, it doesn’t require a membership, just a minimum order of $20 in groceries per delivery. The $4.99 delivery fee decreases to $2.99 for orders over $35 and $0 for orders over $65.

Even better, Green BEAN Delivery donates one meal worth of ingredients to a local food bank, such as Second Helpings in Indianapolis, every time someone places an order, helping the community stay as healthy as its customers.

Santa Claus: Where Christmas never ends

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By Jaclyn Ferguson

One might not expect to see a 40-ton statue of Santa Claus in the rolling hills of Southern Indiana. But, 70-degree summer days don’t stop this Indiana town from celebrating the magic of Christmas year-round. 

Santa Claus, originally Santa Fe, was designed in 1849. After discovering Indiana already had a post office assigned to Santa Fe, citizens came together to decide on a new name. They wanted to keep “Santa,” so Santa Claus fit. A tale developed over time on why the town prompted the name change. Some believe one Christmas Eve a door blew open, and Santa Claus appeared in front of a young girl. 

Santa Claus began receiving mail to Santa since the name change, and it has not stopped since. “Ripley’s Believe It or Not!” even created a feature on Santa Claus being the only post office with that name, creating a plethora of letters to Santa. 

The town remained relatively quiet until 1933, when former lawyer Milton Harris came to Santa Claus to create decorative sleighs. The following years were a time of developmental improvements in Santa Claus, including the construction of Santa’s Candy Castle and a souvenir shop. 

The opening of Santa Claus Land, which later became Holiday World & Splashin’ Safari, made Santa Claus a staple for fun family recreation. Full of groundbreaking rides, the park is the nation’s first theme park and is a popular attraction for people of all ages. 

Attractions

Holiday World & Splashin’ Safari

Dedicated to providing old-fashioned family fun, Santa Claus Land became the nation’s first theme park in August 1946. Industrialist Louis J. Koch noticed children were disappointed after discovering Santa Claus did not actually live in the town, so he decided to open the park as a retirement project. As business grew, so did the number of holidays included in park festivities. In the mid-80s, the theme park added Halloween and the Fourth of July, which sparked the name change to Holiday World. Almost 10 years later, Spashin’ Safari Water Park was added and has since been named the No. 1 Water Park by USA Today. 

The park has record-breaking rides including the Mammoth (world’s longest water coaster) and Thunderbird (America’s only launched wing rollercoaster). Activities include more than just rides — there is also entertainment such as comedy shows and concerts. Additionally, the park offers unlimited soft drinks and free parking with admission. 

Holiday World & Splashin’ Safari

452 E. Christmas Blvd. 

Santa Claus

812-937-4401

holidayworld.com

Santa’s Candy Castle

Just one mile south of Holiday World is Santa’s Candy Castle, a historic castle that blends old-world charm with modern day fun. The tourist attraction has a selection of candy, handmade confections and over 30 flavors of cocoa and sizes including “Avalanche” — the world’s largest cocoa beverage. In addition, there are rooms dedicated to both PEZ and Jelly Belly candies. 

Children can log on to the castle’s exclusive North Pole Network and talk to an elf. Visitors on Santa’s good list will receive an official Good List Certificate to take home. Furthermore, the castle has a Christmas gift shop including a large selection of Christmas books, ornaments and stocking stuffers.

Santa’s Candy Castle

15499 State Road 245

Santa Claus

800-356-1935

santascandycastle.com

Accommodations

Lincoln Pines Lakefront Resort

Located just a few miles from Abraham Lincoln’s boyhood home, Lincoln Pines Lake Resort is a resort centered around family fun and adventure. The resort offers 24 furnished cabins. Amenities include free Wi-Fi, a fire pit, television with satellite and an outdoor dining set. Additionally, the resort has activities such as basketball, volleyball, badminton, cornhole and giant Jenga. Go fishing or swimming at Blackberry Pond and Pine Lake. 

Lincoln Pines Lakefront Resort

3862 E. State Road 162

Lincoln City

812-646-7100

staylincolnpines.com

Santa’s Cottages

Just two miles from Holiday World and Splashin’ Safari these lakeside cottages provide lodging for the whole family. Santa’s Cottages offer four different styled cabins of varying prices depending on size. Activities include fishing, ziplining and water activities. 

Guests can walk through Elf Park or swing on the poolside hammock. The cottages offer special packages for Halloween and Christmas. Santa’s Cottages offers trick or treating, train rides and campfires every weekend in October. During the first two weekends in December, the cottage offers housing deals and a free train ride on the Reindeer Express.

Santa’s Cottages

1405 W. Christmas Blvd. 

Santa Claus

812-686-2628

santascottages.com

Dining 

Monkey Hollow Winery and Distillery 

Part of Hoosier Wine Trail, Monkey Hollow Winery and Distillery offers award-winning wines, distilled spirits and locally produced meats and cheeses. It is located just 12 minutes from Santa Claus, in St. Meinrad. The family owned business planted its first 300 grapes in fall 2003 and the vineyard rapidly expanded and is now approximately seven acres. From dry to semi-sweet to sweet, there is a wide variety of wines to meet the needs of everyone’s taste buds.  An online store is also available. 

Monkey Hollow Winery and Distillery

11534 E. County Road 1740 N.

St. Meinrad
812-357-2272

monkeyhollowwinery.com

Frosty’s Fun Center

Locally owned and operated, Frosty’s Fun Center is an arcade, pizzeria and ice cream parlor. Guests say Frosty’s Fun Center has a friendly staff and affordable prices. It also has entertainment such as a Christmas themed 18-hole miniature golf course, car racing and a claw. Outside of the building, there’s a giant melting snowman. 

Frosty’s Fun Center

15 S. Cedar Lane

Santa Claus

812-544-3338

The Rustic

Open for breakfast, lunch and dinner, The Rustic also has a bar for guests to enjoy. The menu features lunch and weekend specials, a kids’ menu and a menu with lower-calorie options. Visitors can also tee off on the golf course. A patio, dining room and conference room are available for events.

The Rustic

1375 S. Old State Road 45

Rockport

812-649-9258

therusticcountryclub.com

Bringing the digital world into cooking

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By Ben Lashar and Tyler Fenwick

COOKING HAS COME A LONG way since people foraged for produce by hand and cooked meat with mostly fire and patience. The digital age changed people’s relationships with what they eat, with the internet making finding and ordering food easier than ever before. To find some of the most helpful technological advancements for cooking, Indiana Minority Business Magazine asked some Hoosier culinary experts about their favorite apps.

Tasty

“If I cook at home and I need inspiration I like the Tasty app. … I love their videos. Instagram is where I first saw it. Let’s say I have steak on hand, I type in ‘steak’ and it gives you endless recipes involving steak. It’s super easy to use. It gives you pictures to go by and step-by-step instructions, and Tasty recipes are always really good. In my opinion, it’s easier than a cookbook.” — Heather Bravo, co-owner of Don Juan Taqueria

Food and Wine Magazine

“I like Food and Wine Magazine. You can get all of these (culinary publications) in electronic form.” — Watez Phelps, program chair of hospitality administration at Ivy Tech Community College, Evansville

Door Dash and Uber Eats

“We use Door Dash and Uber Eats not for profit because they charge a lot of money. They charge 25-30%. Mostly, it’s for advertisement. … They’re big companies and they put your name on their lists, and lots of people see that.”  — Lakvhir Johal, owner of India Palace Restaurant and Amber Indian Restaurant

Lincoln Square Pancake House

“It’s our proprietary app. It’s an ordering system. When you log into the app it knows who you are. All you do is create an order. Let’s say I want flour. … Behind the scenes, the program already knows what local vendor we want to use or what vendor has the best bargain, and it sends the order directly to them. … There’s 10 or 15 vendors behind the scenes, so (employees) don’t have to call all of them individually. It also gives reports [on] how much it is we use. Are we using too much of this? If one store is buying too much bacon, we can see that.” — Pete Apostolou, Lincoln Square manager and designer of their app

OpenTable

“I like the Open Table app for restaurant reviews, since diners can only submit a review if they actually made and kept a reservation. The reviews seem more thoughtful and balanced than some other review apps.” — Jolene Ketzenberger, consultant for the city of Fishers

Allrecipes Dinner Spinner

“You can type in what you’re thinking about for dinner, whether it’s vegetables or whatever it is, then they have a dinner spinner, and it gives you random options of what you can do.” — Elizabeth Belange, marketing and promotions director for Sun King Brewing

Igniting the social media spark, Londo’s Flameade gained a following

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By Tierra Harris

FOR A YEAR-AND-A-HALF, LONDO HALL SOLD his homemade “flameade” from the trunk of his car, traveling to deliver his product across Indianapolis. After developing over 30 flavors, varying from traditional lemonade to tropical and mystery flavors, Hall finally opened his own store, at 1940 East 46th St., Indianapolis, in December 2018.

While opening a shop is a major accomplishment, Hall isn’t content to rest on his laurels. Hall hopes to sell his drinks at the Indiana State Fair in 2020. He has even bigger plans and wants to grow his business by opening stores nationwide. Hall “wants [Londo’s Flameade] to be everywhere — just like where you see Coke and Sprite.” With that intent in mind, Hall met with producers for the TV show “Shark Tank” to try to snag an investor. The outcome of that meeting is still pending as of press time.

Indiana Minority Business Magazine caught up with Hall and spoke to him about how quickly his product took off and plans for the future.

Indiana Minority Business Magazine: How did you manage to build your business from the ground up? 

Londo Hall: I already had experience promoting concerts and parties, but now I’m promoting lemonade 24/7. Posting on social media every day, as well as taking pictures of my customers helped me go local-viral about two years ago. Also, everywhere I go, I take my jugs. I’m not going to say it’s a breeze, but it’s not as hard because I don’t have a restaurant. Everybody was reposting my lemonade on social media, saying that it was “fire” and “flame” — so that’s how I came up with the name. 

When you finally got your store and opened your doors to the public, how did it feel?

Hall: It felt good; it’s still a shock. My little sister came in here and was like ‘I can’t believe you have a store,’ but I don’t even think about it like that. My kids love it, too. My youngest doesn’t want to work as much because he’s still a kid, but they all love it. 

You recently auditioned for Shark Tank. How did that go, and what are your next steps for Londo’s Flameade?

Hall: It’s a long process, but it’s a first step [to national expansion]. Once I got to the set of Shark Tank and [spoke with producers], I wasn’t nervous. I’ve traveled to other places, like Las Vegas and spoke with radio stations and other business owners about my products; it was nothing different. I’m hoping that being on Shark Tank will lead me toward mass production to get into stores everywhere. 

How do you feel that you are impacting the community?

Hall: We’ve had a lot of kids come through here and they ask to work, so that’s good. I’m also teaming up with a bunch of Black businesses to sell my lemonade in their stores and building other partnerships. Cleo’s Bodega & Café, Sea Kings Seafood Kitchen, Exotic on the Run and Chef Oya’s The Trap are just a few stores that I’ve worked with. During Black Business Week, Chef Oya also did my lemonade as one of her specials. And now there’s so many different customers coming who knew nothing about me. 

If you could go back 10 years and give yourself a piece of advice, what would it be?

Hall: Don’t stop. Just over 10 years ago I was just coming out of a coffee shop and had a shop with a friend, but I was letting him run it. Just run it yourself. I delivered out of my trunk for a year and a half, but it worked for me. You got to put the work in, and it will pay off.

Becoming a McDonald’s franchisee

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By Sarah Jameson Felder

GROWING UP IN KABUL, Afghanistan, and graduating from Kabul University with a degree in math and physics, Mohommed Moalikyar didn’t know anything about McDonald’s. Working as a professor in his homeland, Moalikyar had no idea he would one day own several McDonald’s restaurants in Indiana.

An invasion by Russia led to an unexpected change in Moalikyar’s life. Without any money, he left his country to come live with his brother in Omaha, Nebraska, in 1984. Moalikyar’s brother gave him $200 to help him get started in America. 

The first job he took, ironically, was at Burger King. Moalikyar also held other jobs as he learned to navigate American society. He later moved to San Jose, California, and he and a friend opened a pizza restaurant, Pizza My Dear. He worked seven days a week without a vacation for several years. By this time, Moalikyar was married with one son. He and his wife barely saw each other. It was time for a change.

Indiana Minority Business Magazine: After owning a pizza place, why did you start working at McDonald’s?

Mohommed Moalikyar: My wife and I decided I should change my career. [After research], I applied for a job at McDonald’s and was blessed to work with such great bosses and coaches. McDonald’s is a great company. I love what they do for me. I learned so much from them.

You decided early on you wanted to be a franchise owner, but you didn’t have the money to immediately do so. How did you acquire the funds?

Moalikyar: They coached me on how to save money from my paycheck, participating in stock options, contributing to 401K … plus any way I can save. I don’t buy a lot of coffee every day. Put everything you can in the future. At that time, I had three sons and later on a daughter. [Our] goals are to make sure our children are educated and become a positive part of the community. Every month I purchased stock — one or two — and contributing to 401K. We tried to minimize our spending and cooking at home and things like that.

Patience and persistency are the foundations of my success. There are difficult times. I had no choice. That’s what you need to do: learn a lot, change a lot of behavior … to be a successful leader. 

What is the cost of a McDonald’s franchise?

Moalikyar: You have to have … good experience and a minimum of 20-25% down payment and [good] credit. It depends on which restaurant you’re buying. It took me 26 years to build enough money for a down payment.

When and where did you open your first restaurant?

Moalikyar: I purchased a restaurant in Oakland, California, in April 2015. Then last year, I wanted to expand and also get my son in the program. We made a move to Indianapolis in 2018 [and] I bought two restaurants. I bought two in March 2018, the third one in August 2018 and the last one in January 2019. I sold the one in California.

Had you ever heard of Indianapolis, Indiana, before?

Moalikyar: No, actually I didn’t. We were looking to expand and our company mentioned that there were some opportunities in Indianapolis. 

What are some of your triumphs?

Moalikyar: I think the biggest one was to make the move to Indianapolis — very challenging — but it is a big move for us. I could not have done it without my wife and kids supporting us. We came here. We didn’t know the community. We had to adapt to that. My focus is on people… It was hard to start a business in a place you don’t know a lot of people. We have to work together. The reason I love McDonald’s is the people part.

How do you retain good employees?

Moalikyar: I think it all comes down to how you treat your customer —internal and external. My philosophy in this business has always been a family business. In the family, you don’t treat your family wrong. You’re always trying to do the best for your family. I do a lot of things in my organizations to treat them right. That is the biggest part of my day when I walk in and see them smiling. We have created such a great culture in my business. … I always think of everybody who is a part of my organization as family. I go to every individual person and ask them how are they doing. That just makes my day when I do …We do a lot of things for our employees. I’m not perfect, yet we do celebrate Mother’s Day, every Thanksgiving we give something for them, every Christmas we give something for them. When I have time, I go by and wish them well. I ask them to eat healthy. These are small things that people really appreciate, that you have their best interest. I work side by side with them when they are shorthanded.

10 Ways to advance your career

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By Pamela Dyar

As the new executive director of the Indiana Conference for Women, my efforts focus on helping women build careers, create companies and experience lives that are rewarding, healthy and fulfilling.

Although there are different ways to handle advancement in specific careers, there are general strategies to help you stand out and advance your career. Here are 10 ways to manage your career to propel you upward. 

  1. Define goals that matter to you 

Establish goals relevant to the career path you’ve set for yourself and then work toward achieving them. If something you’re doing isn’t directly or indirectly contributing to the accomplishment of your short- or long-term goals, ask yourself why you’re spending your valuable time doing it. 

2. Stay organized

Lack of organization in one’s professional and personal life is a big reason why many employees can’t do what’s necessary to advance. Are you filling out your planner to make yourself feel good, then never looking at it again? Find meaningful organizational strategies that save you time instead of wasting it.  

3. Keep learning 

Don’t be satisfied with learning just enough to do your job well. When you feel like you’ve gotten the hang of your own responsibilities, learn more about what others around you, and even above you, do. This will leave you more prepared to move to a higher position. 

4. Seek feedback 

Employers would rather you admit that you don’t know something in an attempt to make yourself better at it, than have you pretend to know it, only to mess it up later. Don’t be afraid to ask people how you can improve. Be prepared for constructive feedback.  

5. Manage your time

Time spent is not equivalent to time well spent. If it took you four hours to finish something you could’ve done in one hour, you don’t deserve a pat on the back. Focus on the task at hand and accomplish it. Congratulate yourself for hard work, not for long work. 

6. Foster your network

Your network can take you far, if you cultivate it. Keeping in touch with people, even if it’s as simple as sending them a photo or article that reminds you of them, keeps you out of the parasitic relationship realm and safely lands you in the acquaintance realm. If you’re not putting collaborative effort, don’t expect effort from others.

7. Take care of yourself 

It may sound silly to think that keeping yourself healthy could have any impact on how quickly you reach your career goals. But getting sick all the time means taking days off, which also means getting less work done. Exercise regularly, eat healthy and get enough sleep to keep yourself running on all cylinders. 

8. Develop conflict management skills 

No matter where you work, you’ll experience conflict at some point — if you haven’t already. Learn to manage it effectively and to use it in a way that fuels innovation rather than stifles workplace relationships. Avoid grudges and try to start each day with a clean slate.

9. Ask for what you want 

Don’t be afraid to be open with your manager about where you see yourself in the future. Your manager can’t read your mind and may often not even know all you’ve accomplished. Maintain an open dialogue with him or her about what you bring to the table and how you’d like to develop yourself to get where you’d like to go. 

10. Trust your gut

If it feels wrong, it probably is. Whether it’s the “fit” of your job, a decision you made on a project or colleague behavior in the workplace, don’t be afraid to speak up or take action when something doesn’t agree with you. Facilitating change builds confidence and confidence inspires great work. 

No matter what your career goals are, have confidence in your ability to perform and show your boss and colleagues why you deserve to move ahead. Make yourself a clear choice for that promotion or that important assignment, and leadership will have no choice but to select you for the job. 

Join us during the ninth annual Indiana Conference for Women on Thursday, Nov. 7 at the Indiana Convention Center. Be inspired and empowered to advance your career while hearing from speakers including Rachael Ray, Miki and Radha Agrawal, Dr. Tererai Trent, Joy Bauer, Sheri Salata and more. For more information and tickets, visit IndianaConferenceForWomen.com.

Pamela Dyar is executive director of Indiana Conference for Women.

Four scenarios where an SBA loan may be perfect for your small business

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By Jeff Magginnis

Most small business owners want to focus their time and energy on growing their company, but it takes a team of advisors working together to really make a business successful. One of those includes a bank and applying for a loan can be intimidating and difficult. The Small Business Administration (SBA) was created in 1953 to assist banks making loans in certain situations where they might not otherwise. While the SBA cannot overcome a lack of repayment ability or a poor credit history, it can help many companies obtain the capital they need to be successful. Here are four scenarios that, if applicable to your business, could indicate an SBA loan is a viable option.

Lack of collateral

The most common scenario is lack of collateral to fully secure the loan. With so many service businesses these days and banks discounting the value of the collateral they obtain, many companies simply do not have enough collateral to meet the bank’s policy. A bank can use the SBA to obtain a guaranty on the loan to cover the collateral shortfall. For example, a consulting company may need capital to fulfill a contract but has no significant assets as they rely on human capital. By backing the loan with an SBA guaranty, the bank is able to make the loan. 

Start-ups and ownership changes 

Another scenario for a bank to use the SBA guaranty is for a start-up company or one that is changing ownership, such as a business acquisition. Typically, these scenarios are considered high-risk loans by the bank due to lack of history of cash flow or new ownership has not proven its ability to run the company yet. For example, here at First Financial Bank we were able to help an owner who recently purchased an overhead door company secure financing through an SBA loan. 

High-risk nature

Banks also avoid certain types of industries due to their high-risk nature. For example, restaurants are considered high-risk due to competition and low profit margins. This scenario is pretty common. In fact, we recently helped a gentleman purchase a franchised restaurant through an SBA product. The SBA helped cover three main issues: the type of industry, the change of ownership and the lack of collateral support. 

Term flexibility

An SBA loan often grants longer repayment terms than a bank could offer in many cases. Perhaps a client wants to complete leasehold improvements on a rented space for their business. Most banks will do a max of five years for the loan, but an SBA loan for this purpose could go up to 10 years. The difference in cash flow could be a game changer. 

Banks use SBA loans in many ways to support small business and often have preferred lender status with the SBA to make the process more efficient.

To learn if an SBA loan makes sense for your business in Indiana or Kentucky, please contact vice president, SBA specialist Mark Schoettmer at mark.schoettmer@bankatfirst.com or 317-237-1511. In  Ohio, please contact vice president, SBA specialist Angelica Johnson at angelica.johnson@bankatfirst.com or 513-389-3315.

Jeff Magginnis is the SBA sales manager for First Financial Bank. He has more than 19 years of experience advising small businesses on the use of SBA loans to achieve their goals.

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