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Supporting Black Business: a company-wide commitment

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By STACIA MURPHY AND REGGIE WILLIAMS

During the summer of 2020, when racial tensions reached a tipping point in the wake of George Floyd’s murder, Indy businesses were called to act. Through Business Equity for Indy’s Procurement and Participation Task Force, we have been able to align our sights on increasing the launch, growth and successes of Black Business Enterprises — and the first thing we ask our companies to acknowledge is that a diversity goal must be elevated beyond executive leadership or business unit and instead set a vision for the entire organization.

Companies that have signed up for the Procurement Roundtable, an ongoing workshop hosted by the Procurement and Participation Task Force, have made a commitment to adopt eight national best practices to increase supplier diversity. While all eight of those best practices play a critical role in supporting Black businesses, there is one that has the potential to transform a goal of equity into a valued, company-wide commitment to diversity: Prioritization of diversity goals and metrics on the highest level of corporate scorecards.

In response to the summer of 2020, we have seen many companies add new roles that oversee diversity, equity, inclusion, or some combination of the three. While this approach acknowledges that greater resources are needed, singlehandedly, it does not reflect a spirit of equity or demonstrate a true priority. When done right, companies who invest in inclusive practices are those that are committed to improving their business to ensure all employees, and the enterprises they do business with, have the same access to resources, training, support and success. Furthermore, companies that make a substantial and sustainable commitment to equity often experience an improvement in key metrics that can include:

  • Recruitment of greater, more qualified, and more diverse talent.
  • Access into diverse markets.
  • An increased bottom line across the organization.

An investment in equity is not to be taken lightly. The Procurement Roundtable was created to support companies interested in developing a robust supplier diversity program regardless of the inroads they have made to date. If we are to be genuine and authentic as advocates on the road to equity, we must invest in demonstrating that commitment. After George Floyd was murdered, companies came out with all kinds of public statements about their support for diversity, equity and inclusion. Still, the most important statements are those that demonstrate an investment in people, communities and strategic business partners. The upcoming Procurement Roundtable, free for businesses to attend, helps participants gain tools, coaching and exposure to national expertise to help begin building a program that fits your company’s needs.

Reggie Williams

Having coined the phrase “supplier diversity” in 1985, Reggie Williams, CEO, Procurement Resources Inc., comes alongside Procurement Roundtable participants with a focus on collaborative engagement. A fundamental element of this expertise is his ability to generate a broad-based consensus that engages internal stakeholders. With three decades of exposure to best practices across various industries, Williams leverages lessons learned to guide the development of your company’s strategy on supplier diversity.

As Williams often advises, there are many ways companies can demonstrate a commitment to supplier diversity, not the least of which is funding a process that seeks to make change by creating opportunity and competitive access.

Supplier diversity will only be effective when there is an investment in the outcome of the process. Companies that join BEI can demonstrate this not just by participating but by investing. An investment might look like:

A. Implementation of supplier development and mentorship. Companies can mentor two or three suppliers annually and create greater capacity among minority suppliers — particularly in procurement categories that they purchase.

B. Assist suppliers in generating joint venture opportunities for minorities to buy from minorities and for minorities to invest in their communities.

C. Finally, we must collectively double down on our investment to a brighter, more diverse tomorrow because of initiatives like BEI. This is a foundation to realize better business, better opportunities and a better tomorrow for all members of a community. Additional funding of BEI will result in opportunities for small, minority, Black, Hispanic, Native American, Asian American and women-owned businesses to participate in the economy that they have played a pivotal role in creating.

If you represent an Indy business interested in making an investment in equity, we invite you to learn more and register on the Business Equity for Indy website.

Stacia Murphy is director of equity, outreach and strategic partnerships at Indy Chamber, and Reggie Williams is CEO of Procurement Resources Inc.

IBE program receives grant

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Indiana Black Expo (IBE) Black Training Institute received a $300,000 grant from the KeyBank Foundation. The grant is part of a $40 billion National Community Benefits Plan to help eliminate racial disparities that exist for African Americans and other underrepresented and disadvantaged individuals.

The IBE Black Business Training Institute plans to stimulate the African American business community in Central Indiana by helping create more businesses led by Black entrepreneurs. Through this program IBE hopes to accomplish three goals:

  • Strengthening the entrepreneurial ecosystem to encourage personal development and increase peer resources for Black business development
  • Increasing the number of procurement opportunities for minority-led small businesses
  • Increasing Indiana business owners’ access to the best available talent from the Black and minority community

 IBE will offer a 10-week business management program for two cohorts of 25 business owners in Central Indiana. Training will begin in the spring for the first cohort, and the second will begin in the fall. Those who attend will learn practical business skills for small business owners.

To apply, visit indianablackexpo.com/contact-ibe/.

Other partners include InnoPower, Central Indiana Small Business Development Center and Co-Hatch.

Life lessons from the mat

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By BRANDON AND EMILY WRIGHT

Life isn’t always black and white. We don’t only answer yes or no questions. And rarely are we faced with only wrong ways and right ways to do things. But when it comes to building skills to produce winners on a wrestling mat and in life, there is only one way: the Wright Way. For over 10 years, my wife and I have owned and operated Wright Way Wrestling, a business initially started to coach wrestling and train physical disciplines to create better athletes. Today, our business has become so much more.

I was first introduced to wrestling when I was 5 years old. My father, Timothy Devail Wright, was coaching college wrestling in the Quad Cities at Augustana College. That college gym is my first memory of wrestling, and since then, my dad has been my biggest inspiration. I wanted to be great, just like him. I went to Iowa Central College, where I was a two-time All-American, national finalist and furthered my career at Grandview University. There I was two-time All-American, two-time national champion and undefeated in my division. But when I transitioned to coaching, I found my passion.

Through coaching, I am able to provide the same inspiration my father provided me in a sport where I didn’t see many people who looked like me. Wrestling isn’t considered common in minority communities, especially in Indiana, where basketball reigns king. We’re looking to change that using Wright Way Wrestling as a platform to develop strength and confidence, create championship mindsets and build character.

All children need to be taught how to navigate life, but African American children require experiences to both overcome societal obstacles and to realize their potential. Capabilities develop through interactions that shape children’s physical, social and emotional development, and all too often, African American children in low-income communities face obstacles to education that restrict them in most areas of their adult lives. Research has shown the importance of long-term consistency in expectations, high-quality instruction and social support for children. Without access to stable development opportunities and social learning comes a certain amount of volatility and often, an inability to reach one’s full potential.

In his song, “Immortal,” J. Cole expressed it best: African American people are told to “sell dope, rap or go to [the] NBA.” We accept the challenge. Wright Way Wrestling is more than wrestling — we aim to give underprivileged youth opportunities and allow individuals to gain life skills and coping mechanisms from the sport. We offer post-graduate athletes, veterans and coaches a place to get back into the sport, whether for recreational, therapeutic or health purposes. We are committed to developing partnerships with those whose mission closely aligns with ours to better serve a wide variety of individuals.

With four children of our own, my wife and I see firsthand how this sport can bring people together. My 5-year-old son is already hitting the mat and so is our daughter. We also work with other father-son duos, and it is beautiful to see their connection flourish in the ring — just like it did for my dad and me. Wright Way Wrestling continues to highlight the diversity and accessibility of the sport through moments of connectivity.

I always knew I would make a living from this sport that I love so much. Through the will of God, I was granted an opportunity to create a business with my craft to feed my family, live out my passions and give back to the community that helped build me.

Wrestling truly is for everyone. We’re currently working to grow and diversify the sport to provide opportunities for boys and girls of color, African American children, multicultural children, fatherless kids and beyond. We want people in our program to recognize that no matter where we started, or what barriers we face, we all stand as equals on the mat.

Brandon and Emily Wright are founders and owners of Wright Way Wrestling.

Overcoming obstacles one step at a time

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By JERWANA LASTER

Standing on your own two feet is how you support yourself. We rely on our feet to stand, walk, run and so much more, but are we always providing them the support they need? We Heel the Sole Podiatry provides high-quality, comprehensive foot care for the senior community — a community that requires support and help from people they can relate to. Especially for seniors of color, it’s critical that they’re able to access the quality care they need from health care professionals who look like them.

Jerwana Laster

The aging minority population has inferior access to health care and receives lower quality services than the general population throughout their lives. This creates an evident disparity of more chronic medical conditions, which worsen over time, and leads to earlier deaths. Health education can be tied back to susceptible seniors of Black, brown and Latino descent being deeply distrustful of our government and health care institutions.

I wasn’t fortunate enough to grow up with either set of my grandparents. The knowledge and history passed down in Black families is vital to making sense of the world. Especially in the Black community, we face impediments to health care access, community health challenges and a lack of representation of health care professionals who not only look like us, but they better understand our unique needs. We Heel the Sole Podiatry was built out of a desire to provide quality and critical health care by the Black community, for the Black community and the community of seniors as a whole.

From the desire to start on my own and separate We Heel the Sole Podiatry from the “big” health care competitors, I strive to create an environment where patients feel like family — with trust being at the core of that patient provider relationship. Getting to know my patients and hearing their stories is a treat. Providing their bodies with the support they need is why I started my own practice, and I’m grateful for the trust they invest in me to help meet their health care needs.

But last year, my senior patients were not the only ones who needed support. I needed it. In March 2020, the Centers for Medicare and Medicaid Services (CMS), the federal regulator for nursing homes, restricted all visitation in response to the coronavirus, except in end-of-life situations. The senior community I saw was no longer accessible. Their doors were shut, and I was doing everything in my power to keep mine open.

When I discovered the Indy Chamber, I knew I needed the help and expertise of a team that knew all about business and the community at large. The Indy Chamber’s Business Ownership Initiative (BOI) team immediately referred me to the Rapid Response Loan program, where I received funding critical to my business’s survival. In addition, I was set up with business coaching and free webinars that helped answer questions and ease the financial depletion the pandemic caused my business.

I am here to serve and support the senior community. BOI allowed me to continue providing non-invasive, preventive podiatry services to a population in need at a time when they struggled to access quality care. We Heel the Sole has been able to participate in programs and grants that have changed the trajectory of my business, all because I took the time and initiative to connect.

BOI continues to connect me with resources and programs that have created an abundance of networks throughout the city of Indianapolis and the entire state. I didn’t know these opportunities existed prior to reaching out to the Indy Chamber.

My feet establish my voice and place as an entrepreneur in Indiana, and they led me down this path, which is one of the best decisions I have made to date as a small business owner. One day soon, I will say I am a big business in Indiana because of this support.

Dr. Jerwana Laster is owner of We Heel the Sole Podiatry.

Pandemic caused a good problem for this young business: Unexpected growth

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By TIFFANY COKER

As an entrepreneur, everything often falls on you. The hours you work, the rates you charge, when you accept new clients and, ultimately, the sacrifices you make for your business, career path and calling. Since launching my business, Harris Consulting LLC, in 2018, I’ve realized that entrepreneurship is an industry where there is no work-life balance — and that’s during normal times! Like many, I couldn’t have predicted how the business landscape would shift nor how I would weather that shift during the pandemic.

Tiffany Coker

I am an experienced mobile notary licensed in the state of Indiana. My work includes running background checks, taking fingerprints, offering legal courier services — anything that needs a legal signature. With a background in human resources, my skill set includes the management of many things related to employment; think hiring, employee compensation, labor law, retirement and nearly everything in between. However, during my tenure in HR, I quickly realized I wasn’t passionate about the work. I started to dream of a career path that would enable others. One that would help individuals secure a job at an organization and achieve ongoing credentials and certifications they need to progress. According to a recent Business Equity for Indy’s Learning and Talent taskforce report, college enrollment for Black students in Indiana plummeted by 12 percentage points over the last decade — from 62% in 2007-2008 to 50% in 2018-2019. This means that 50% of Black students are going from high school into the workforce — many without the proper job exposure, job training, education or certifications to find gainful employment that leads to a successful career path.

With a clear problem in front of me and the conviction to believe I could make a difference, Harris Consulting was ready to open our doors. However, I wasn’t prepared to put my business in motion as the rest of the world halted abruptly. When the pandemic arrived, it brought unique challenges for many small businesses like mine — problems that are shifting the paradigm of how we work and what a work environment looks like, and once again, my experiences are reshaping my business.

Times are changing, and with change comes innovation, specifically as it relates to remote work. Harris Consulting is in a position to help ease the burdens of large companies, corporations and business entities that are struggling to define their “new normal” in the workplace. We’re able to bring our expertise to our clients as we define their pain points, explore possible solutions and work to ensure that organizational culture and efficiencies aren’t sacrificed in solutions. For some clients, solutions look like hybrid work models. Others they don’t — but we ensure our recommendations help strengthen companies and set them up for greater resilience in the foreseeable future.

As I navigated the pandemic, my workload increased dramatically. I had to slow down my advertising, which I never thought I would say! I needed help. I need workers. And as an entrepreneur, I wanted to hire the right people for Harris Consulting. But since the pandemic arrived, demand is surpassing supply. I had so many questions, and thankfully, I had heard about the support offered by Indy Chamber and their Business Ownership Initiative (BOI) program. BOI allowed my small business access to free, one-on-one small business coaching, the professional access to training documents needed and, most importantly, compassion and empathy.

When I began working with BOI, I wasn’t sure if my business would be able to survive these trying times. Fortunately, today I can say Harris Consulting is a place where I got on my feet again. A lot of that was made possible by the time, care and effort my BOI coach gave to me. My business coach, Ms. Emily, came into my life and helped me find my light. She helped keep me afloat during COVID, and now she’s helping my business expand. I cannot recommend this service enough to a small business at any stage of life.

As entrepreneurs, we’re so used to giving our all and making things happen no matter what. But we all need help. And BOI is there to provide that support to us individually so that we can launch, grow and scale to help our neighbors and community.

Tiffany Coker is owner of Harris Consulting Indy.

Reentry program helps budding entrepreneurs create economic opportunities

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By MONTEZ WILLIAMS

Giving people a second chance is woven into the fabric of our country. However, as nice as a clean slate sounds, it’s often difficult, if not impossible to get a second chance after incarceration. As a Black man, and a man who was formerly incarcerated, I am intimately aware that injustice comes in multiple forms; some systematically, because of the hardships I faced, and others socially due to the color of my skin.

Montez Williams

Entrepreneurship was my tool to rising above discrimination and creating my own path to opportunity.

Entrepreneurship may be lonely, but fortunately for me, it was never a path I had to walk alone. In 2016, I received my horticultural degree. I have always thrived on being creative and educating people. That is my niche and my calling. However, when I was released from prison in 2017, I was just trying to figure out a way to get employed. I wasn’t the only one.

Around that time, in 2018, the unemployment rate for formerly incarcerated individuals was more than 27%. According to an analysis by the Prison Policy Initiative, that’s higher than the total U.S. unemployment rate during any historical period, including the Great Depression. I needed a job that paid a living wage, aligned with my passion for educating people and working outdoors and helped me find fulfillment that would help me change my life’s trajectory.

At the time, I had enough money to buy a lawnmower and a weed wacker, and those became the tools to my future. My humble business began when I cut grass on the east side of Indianapolis, but I needed help. I had a vision for the type of work I wanted to be doing and a hope that I could help others, but I had no idea I could create a pathway to opportunities through my community.

Lucky for me, my current, savvy business manager and grandmother was scrolling the internet and saw an ad for a program that helps formerly incarcerated individuals start their own business. It was the support and community I needed.

Through the Indy Chamber’s ReEntry Entrepreneurship Development Initiative (REDi) program, I began to pitch my business and learned the basics of starting a business. One-on-one coaching taught me cash flow, market research, customer relations and exposed me to tools that helped me create, launch and grow my business. Above all else, REDi taught me how to transform my knowledge and passion into a profit.

The REDi program focused on starting a business, but it did more than that; it genuinely felt like training and resources that were tailored to me and my experience. The experience was foundational in my career and life. Entrepreneurship allowed me to rise above the systemic discrimination in the job market. I was given resources and attention to rise above the stigmas associated with my background to create a path to economic opportunity.

My REDi coaches and community have helped me with everything that makes a business run. I’m lucky enough to have created more than a landscaping company — instead, I’ve built an organization with a mission.

A.C.E. is not only my nickname but my mission. A Child’s Environment is where opportunities, good and bad, present themselves. I want to be that good opportunity, the opportunity that provides money through work in the community, the opportunity to invest time in growing skills and the opportunity to plant seeds and be around to watch them grow.

I was serious about my passion for helping people and leaving my community better than I found it. If you are serious about what you’re doing as an entrepreneur, REDi will help you take advantage of every resource available. Being immersed in an entrepreneurial ecosystem keeps your ideas sharp and pushes you to continuously improve.

If you know your worth to this community and have the desire to prove how valuable you are to the workforce and city, REDi is where you need to be. The next free five-week REDi class will start on Feb. 1. Applications are now open. Click here to learn more and apply. For assistance applying offline, contact Neil Metzger at 317-464-2232.

Montez Williams is owner and founder of the A.C.E., A Child’s Environment, Project.

Leveling the playing field, closing the wealth gap for Black-owned businesses

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By STACIA MURPHY

Improving the quality of life for everyone means taking equitable measures that allow everyone to participate in the economy. In order to praise our city as a place where basic needs are met, and people can thrive, it’s vital we take actionable measures to advance inclusive entrepreneurship. As the director of Equity, Outreach, and Strategic Partnerships for the Indy Chamber, it is my responsibility (not to mention my own personal mission) to assist disenfranchised communities in solving problems of equitable access to business capital. Businesses are an extension of our community, and we have reached a rare moment of opportunity as corporations take a fundamental role in our fight for equity.

Stacia Murphy

Business Equity for Indy (BEI) celebrated its first year and launched its website in late October 2021. BEI is a joint effort of the Central Indiana Corporate Partnership, the Indy Chamber, in collaboration with the Indianapolis Urban League to grow a more inclusive business climate and build greater equity and economic opportunity for the Indy Region’s Black residents and community members of color. BEI consists of a collaboration of organizations and business leaders coming together to make Indianapolis a more equitable city, focusing on public policy, health care, learning and talent, hiring and promoting, and procurement and participation.

Our goal is to have 100 companies and institutions sign the BEI Procurement Roundtable pledge, a commitment to advancing equity in our city. By signing the pledge, businesses are committing to making a more equitable Indianapolis over time. To date, 15 businesses have signed the pledge, and you can learn more about those companies at businessequityindy.com. The pledge is not a checklist that needs to be met before signing your name, instead, it’s a commitment to take meaningful action to address the issues of racial inequity and justice in Central Indiana and, ultimately, to advance Black-owned businesses. McKinsey and Company estimates that investing in Black-owned businesses is one vital way to help close the racial wealth gap and lead to $290 billion in our economy.

To truly advance and invest in Black-owned businesses and businesses owned by a person of color, we need to start looking at revenue-generating opportunities in addition to other access to capital ideas or within the access to capital conversation.

Indianapolis currently ranks 55th out of 85 metropolitan cities in the number of Black-owned businesses. For businesses of any size to grow in scale, one of the most sustainable ways is through multiyear contracts, whether it’s with governmental, corporate or institutional customers

Black-owned businesses tend to earn lower revenues in most industries and are overrepresented in low-growth, low-revenue sectors such as food service. Black entrepreneurs might also lack access to the networks and relationships that could help them earn multiyear corporate contracts. BEI Procurement Roundtable provides resources like peer-to-peer networking, quarterly opportunities to share best practices and learn from leading organizations in supplier diversity, and access to resources to identify local, diverse suppliers with the capabilities to meet their business’ needs.

Supplier Diversity Programs are designed to develop and foster strategic supplier relationships with companies owned by one of several diverse categories. According to the 2021 State of Supplier Diversity Report, less than six percent of corporate spending is done with diverse, disenfranchised businesses. Those categories of owners are defined in the following systematically disenfranchised minority groups; Black or person of color-owned, women-owned, veteran-owned, LBTQIA+-owned, and disabled-owned meaning over 94% of supplier spending is done outside of those categories.

BEI is positioning Supplier Diversity Programs for success by removing barriers in Indy’s corporate community and capitalizing on the power of businesses seeking to change and sustain business practices. Our procurement roundtable discussions work toward supporting and standardizing more equitable processes and make these programs more widely adopted. A more equitable business landscape can mitigate the effects of systematic obstacles for Black business owners.

An investment in Black business owners creates equitable access to resources and opportunities. BEI is shifting mindsets by prioritizing actions that improve access to jobs, small business opportunities, education, health care, and public policy advocacy.

As leaders in this community, we must hold one another accountable for creating short- and long-term change. Please join us in our pledge by visiting businessequityindy.com and start sharing progress toward a racially equitable Indianapolis.

Stacia Murphy led the coordination of Business Equity for Indy Procurement Roundtable initiative and is the director of Equity, Outreach, and Strategic Partnerships with Indy Chamber.

Creating a business using light — and a little help

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By KRISTA BERMEO

Glass is perceived as fragile. Some objects that permeate its surface leave sharp, fragmented shards littered all around, but others shine through without obstruction. Others like light. When light hits glass, it passes straight through, illuminating a new world just on the other side.

Krista Bermeo

In 2005, I transitioned from my career as a writer and consultant in pharmaceutical research and development to creating glass jewelry. As one would imagine, there are very few transferable skills between those two career paths. Long gone were the days of intense, critical thinking from sunup to sundown, only to be replaced by colors and shapes, whimsical and elegant styles, dynamic gold, silver, and titanium and an abundance of glass.

Glass is a fascinating medium that captures light in such a way that implies suspension, and I use that design concept as a starting place for many of my jewelry creations.

In nothing short of serendipitous timing, another Indy patron was experimenting with glass art. The Fireworks of Glass exhibit at the Children’s Museum was set to open in January 2006, and the buyer at the museum store wanted to connect with local artists who had worked with glass. I took the only pieces I had and left with none — they purchased everything I had in hand. After leaving with a promise to create more jewelry and bring it all back, I went straight to the Indianapolis library, and unbeknownst to me at the time, I began building my business. To this day, you will find my work in the Children’s Museum Store and other museum stores around the nation.

With great risk often comes great anxiety, and as I began to consider and later realize my new career path, I was often hesitant to take that life-changing chance. In many ways, my hesitancy prevented me from seeing that I had built a new business before I even knew I was doing so. However, as I began to embrace an unexpected chapter in entrepreneurship, I found myself connected with the Business Ownership Initiative (BOI) powered by the Indy Chamber. Things weren’t always perfect. In fact, things did go pear-shaped more than I’d like to admit. But having access to affordable resources and support through BOI, I was able to turn my colorful, sometimes lopsided pear-shapes into statement jewelry pieces.

According to the Bureau of Labor Statistics, 4.3 million U.S. workers voluntarily left their job roles in August 2021. That’s nearly 3% of the entire American workforce. This “Great Resignation” is a time where many are beginning to explore entrepreneurship to replace tarnished tenures with fulfilling, new career adventures. The glass lining? There’s a solid place to land in this fragmented labor market, and organizations like BOI are ready and willing to support you along the way.

Artists create beauty from fragmentation. At just the right moment, microscopic grains of sand turn into glass with abundant beauty and potential. In many ways, the idea of beauty out of broken inspired my 2020 Shattered Glass collection — a testimony to a year characterized not only by unrest but also by the shattering of many illusions. This collection is my attempt to ask the question: How do we pick up the pieces?

Driving downtown in May 2020 and seeing the aftermath of broken store windows, my mission was clear: Collect the shards of shattered glass lining the street to make something beautiful and whole out of the brokenness. What many perceived as a violent, hostile act was actually a pivotal moment that helped illuminate deeper issues behind the glittering, glass-covered streets of Indianapolis. The 2020 Shattered Glass Collection was created to tell the stories of those whose voices have been silenced for far too long.

The meaning behind this project is deeply rooted, and my hope is that the impact is as well. Proceeds from the 2020 Shattered Glass collection were donated to The Bail Projects to amplify African American voices and foster positive change.

Small businesses are so impactful to our community because they provide opportunities for entrepreneurs, create meaningful jobs and help advance meaningful causes. In creating Krista Bermeo Studio, I work every day toward my goal of making light itself wearable, and this goal helps drive my vision for jewelry design: Keep it light.

Krista Bermeo is the owner and operator of Krista Bermeo Studio.

Life coach, consultant helps people ‘figure out who they were’

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Jihada Garrett understands what people want doesn’t always match with what everyone else expects from them. She’s been there, tempted to slip into a traditional job somewhere after graduating from Howard University with a master’s degree in business.

The younger Garrett never went away, though — the one who studied psychology as an undergraduate and wanted to be a therapist because her passion was connecting with people and helping them.

Jihada Garrett

Life happened, as Garrett said, and it wasn’t exactly therapy she got into in 2015. It was life coaching: helping people achieve specific goals, find clarity, go from being good to being great.

This year, Garrett added consulting, the natural progression to life coaching. She launched her firm — Hello, Me! — to work with everyday people, organizational leaders and business owners to find the same freedom she found.

“What I’m helping people to do is to figure out who they were before the world told them who they should be,” Garrett said.

Coaching and consulting are related but still different. Coaching is about defining goals and getting from Point A to Point B. Once that happens, Garrett has found many people want to take that further by, for example, starting a business. That’s when consulting comes in, which is more flexible than coaching; it’s about developing strategies.

Issues people go to Garrett with can range from their relationship to their career. After a consultation to figure out what people want to accomplish, Garrett determines how long they’ll work together — usually one to three months. They meet virtually once a week for an hour.

Garrett said it’s only been a handful of times that someone doesn’t finish the course, and that’s usually because they feel they’ve made enough progress and don’t want things to get more challenging.

The COVID-19 pandemic has hurt many businesses, but Garrett said the last year and a half has led more people to want something different.

“People have a larger awareness of just how fragile life is,” she said.

Learn more about Garrett’s services at jihadagarrett.com.

Contact staff writer Tyler Fenwick at 317-762-7853. Follow him on Twitter @Ty_Fenwick.

How newly formed Heart of Indiana United Way will deepen its impact

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Heart of Indiana United Way was recently formed by combining United Way of Delaware, Henry and Randolph counties with United Way of Madison County (also serving Fayette County) to transform and improve more lives in Indiana. Jenni Marsh, president and CEO of Heart of Indiana United Way, provides context around the new organization and its intended impact in the five counties it serves. 

Q: What is United Way? How does Heart of Indiana United Way fit into the larger organization?

A: United Way is a global nonprofit network fighting for the education, health and financial stability of every person in every community. Heart of Indiana United Way is a regional United Way working across five counties to bring people, organizations, and communities together to provide resources and solutions locally to our most pressing issues.

Q: How did Heart of Indiana United Way come to be?

A: About four years ago, several Indiana United Ways came together to deepen our impact. We worked with board members to make sure the idea of merging was a good one for each local United Way. Throughout the process, United Way of Delaware, Henry and Randolph Counties and United Way of Madison County (also serving Fayette County) discovered great synergy between staff and board members. We publicly launched as Heart of Indiana United Way in July.

Q: What does your organization focus on in the communities you serve?

A: Nearly half of the families in our region are struggling, unable to make ends meet despite working. Our work focuses on engaging the community in volunteering, raising money, and strategically investing resources into programs and initiatives that put children, adults and families on the path to lifelong success and stability. There is a focus on health, as we work to strengthen connections with health care providers and ensure that everyone in our community has access to health care. 

Q: Why is your organization the ‘heart’ of Indiana?

A: While families struggling to meet their basic needs transcend the boundaries of county lines, so does the culture of neighbors helping neighbors. Individuals across our region have generous hearts and find ways to give back to their communities. Hoosiers’ heart for service and giving back is an inspiration and what Heart of Indiana aspires to be.

Q: What does it mean to “Live United?”

A: It means inclusivity. Everyone has a role to play in making our communities stronger; every person in our community must have a voice, be heard and fought for. COVID showed us that disparity is abundant in our communities, and there is work to do. For every person to thrive, we must live better; we must live united.

Q: Where does the money donated to your organization go? Are there types of organizations Heart of Indiana United Way focuses on funding?

A: When you donate and give, you help create opportunities for thousands of lives across the region to realize a way out of poverty for themselves and their children. We work in partnership with local nonprofits to make grants which reflect local communities’ needs. We invest in a range of programming that puts children and families on a pathway out of poverty, including United Way’s own strategic initiatives, such as THRIVE and Grade Level Reading.

Q: How important are individual and corporate donors to your mission?

A: They are transforming lives. Single moms are pursuing their education to have better job opportunities because of our donors. More kids under the age of five have access to books in their home. Families are enrolling in health benefits and accessing health services. Volunteers are preparing taxes for low-income households and weatherizing homes for those struggling to pay their utility bills. Thanks to our donors, we can make these and many other life-transforming opportunities available.

Q: How does Heart of Indiana United Way tackle anti-racism?

A: When your tagline is “LIVE UNITED,” you must embrace every person in every community. That’s why diversity, equity and inclusion are at the center of our work. We cannot help people achieve what they hope for in their local communities if there is systemic racism or classism. We work to include people from all walks of life when we listen to community members and develop our plans for how we can most impactfully transform lives locally. To end inequity and injustice, we believe you must have tough conversations. We do not shy away from them—often we convene them.

Q: What is Heart of Indiana United Way’s Day of Action?

A: On Sept. 2 in Delaware County, hundreds of volunteers come together for a single day of service to help people and nonprofits. They will pack snacks for school children, prepare literacy kits for young readers and their families, and serve at local nonprofits to help them catch up on on-site projects. Henry County is in the process of scheduling and planning their annual Day of Caring which will take place this fall. In early November, Madison County’s annual volunteer service day, “Operation Weatherization,” will take place, bringing volunteers together to help people with their homes in anticipation of winter.

To learn more about the newly formed Heart of Indiana United Way and its initiatives, visit www.heartofindianaunitedway.org

Jenni Marsh is president and CEO of Heart of Indiana United Way.

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