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Indy’s Kitchen bakes up a $5 million annual business impact

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By Leslie L. Fuller

If you visit Indy’s Kitchen on 2442 N. Central Ave. one morning, you will discover a dozen cooks whirling around a prep table. Peta Gay and Larry Wharton are preparing dishes for their Taste of the Caribbean Indy food truck and look up smiling is Indy’s Kitchen owner and operator Linda Gilkerson giving a cook’s tour of the incubator’s two industrial kitchens. On one counter, assembled 9×13 foil pans from the Food Florist, are neatly stacked for transport to the Indianapolis City Market.

On wire racks in the rear of the building, jars of Kombucha are steeping which will ultimately sate the thirst of customers of Presto Kombucha. On the wall, a marker board gives the schedule for the next four days: Kids Rule cooking class, Sunday, Ceres’ Basket, Real Clean Foods, Calliope. Monday and Tuesday, Food Florist.

In the catering list, the names include 3 Carrots, Harris, Citizen Hash, Taqueria, Scratch, and the Twisted Sicilian. The names on the wall and the kitchen activity give witness that a plethora of delicacies come out of the two kitchens housed here: pies, Italian food, food that is rolled, baked, fried, food that represents the dreams of entrepreneurs and small business operators who rent this space.

At 5 years old, the business incubator Indy’s Kitchen boasts about 70 current customers and 10 alumni. It seems like a small scale, with everyone present seeming to know each other, yet a recent economic study revealed this small space has an annual $5 million impact on the Indianapolis economy, said Gilkerson. “I know we were doing big things,” she said. “I think we’ll continue to do the same things.” She and her husband, Tom Abeel, are the business partners for Indy’s Kitchen, along with their friends, Paul Pickett and William Powell, who are also a couple.

Powell also owns the Monon Coffee Shop, which has one of its two locations at Indy’s Kitchen. The same things have included renting the kitchen out to a restaurant auditioning cooks for a chef’s position and children’s cooking classes. However, Indy’s Kitchen primarily is known as a place where people who dream of launching their own food-related company, whether it’s a cupcake bakery or a food truck, can get started without encumbering themselves with significant debt.

Here, as they rent a commercial cooking space by the hour, they will find numerous other like-minded folks with the same dreams, said Wilkerson. “We cook and eat together,” she said. Along with the food and fellowship comes an exchange of information and insights about business plans, food packaging and pricing, food trucks vs. catering, and hiring employees. Some of the businesses leasing the kitchens here will outgrow the space and move on to their own kitchen.

Alumni include the carryout-meal company Avec Moi, started by Kris Parmelee, which now has its own building. In Gilkerson’s view, Indy’s Kitchen greatly benefited by launching in time to address the needs of the hungry Super Bowl crowd. She also sees the rise of the local food truck movement, now an established part of the city’s food culture, as having its genesis during this time period. Besides Taste of the Caribbean, food trucks associated with Indy’s Kitchen include Spice Box, Caveman Truck, Bacon Babes, Calliope Sno-Balls, Cosmic Chrome Café, Der Pretzel Wagen, Far-Out Fred’s, Gaucho’s Fire, Gobble Gobble, Groovy Guy’s Fries, Huge Impact, Kona Ice, Lunch and Munch, Pierogi Love Indy, Seoulrito and many more.

Wilkerson believes it is generally unrealistic for companies to expect to collect grant money, although Indy’s Kitchen did receive a $100,000 windfall from a community block fund. “It was through King Park community development,” said Gilkerson. “They wanted us to stay in the neighborhood.” The monies had to be used for equipment, which Indy’s Kitchen used for an ice machine, a new cooler, a tilt skillet, and new food processor, among other purchases, she said. And Develop Indy identified Indy’s Kitchen as possessing potential to grow other small businesses and awarded $9,000 for technical assistance, a fund that was used to pay consultants to help the incubator’s businesses, as well as pay for the Economic Impact Study created by student researcher Santiago Hope.

Getting started at Indy’s Kitchen is not a huge investment, Gilkerson pointed out. Hourly rates run a high of $24 and a low of $14 depending on how many hours one purchases and if they use the kitchen services during peak or off-peak hours. Chefs can also rent a rolling storage shelf for $3; a rolling storage rack for $100, and or shelves in the walk-in cooler for $40 or $50, depending on size needed. A shelf in the freezer will set you back $40 or $50.

For information about Indy’s Kitchen, call (317) 426-2996 or email manager@indyskitchen.com.

Resources: Indy’s Kitchen recommends these business resources to its new entrepreneurs. Business Ownership Initiative offers classes for entrepreneurs. They are located at 4755 Kingsway Drive, Suite 314, Indianapolis, 46205; (317) 917-3266. Small Business Development Center offers classes and one-on-one counseling at Ivy Tech Community College, Suite 147 9301 E. 59th St., Indianapolis 46216; (317) 916-7529.

Your business plan

Name of business

Name of owners

Business type: is it sole proprietor, partnership or corporation

Business concept

Description of product

Your marketing plan

List of start-up expenses

Source of start-up funds

List your support team

How much time will you devote to your business?

Steps to get started

Tour the kitchen and ask questions.

Submit your plan to Indy’s Kitchen.

Sign a rental agreement and pay a $50 membership fee.

Obtain a license from the Marion County Health Department or the IN State Board of Health.

Show proof of product liability insurance with Indy’s Kitchen named as additional insured.

Indy’s Kitchen research

The related businesses generate $5,077,211 each year.

Of that figure, current clients account for $1,473,611 and alumni, or businesses who have gone out on their own, generate $3,603,600

Indy’s Kitchen businesses provide a total of 256 jobs with combined annual salaries of $1,939,208.

Of these jobs, 44 percent are full time, 56 percent are part-time.

The workforce contains 60 percent low-income residents, 29 percent are minority, 54 percent are women.

Indy’s Kitchen businesses generate $529,252 in state sales tax revenue. These businesses generate $574,426 in income tax revenue from salaries and wages.

Indy’s Kitchen occupies around 27,000 square feet of commercial space in the City of Indianapolis.

Sharpen your skills, professional edge

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By Jessica R. Key

The key to staying abreast of developments in your industry is to remain a lifelong learner. One obvious path is to enroll in classes, but there are other ways you can boost knowledge of new trends and best practices and maintain your professional edge. Following is a list of ways to stay on the path to learning.

Have a plan

Since every person has value, it’s essential that you know what yours is. Before you do anything, get clear on what talents, strengths, skill sets and connections you can bring to the table and most importantly, what you can build upon. Map out what you want to learn and the best way to do it.

Join professional organizations

Professional organizations sometimes offer courses, seminars and/or lectures to keep members up to date on the latest industry innovations, research and trends. Staying informed on your industry’s trends will only help you in the long run and will keep you one step ahead of the competition.

Network

When practicing proper networking, you should forget your personal agenda. Your goal should be forging connections between people who may be able to help you and vice versa. Never dismiss anyone as unimportant. They may have valuable connections or knowledge you’d never learn from “important” people. Lastly, figure out how to be useful to someone else.

Earn certification

If going back to a traditional classroom is out of the question, try seeking a certification or credential. Certifications and credentials are becoming increasingly more important to clients. It shows commitment to growth and a measurable knowledge base. Institutions such as Ivy Tech and Harrison College have done well in identifying certifications and credentials that connect with high-demand occupations in Indiana.

Recruit a mentor

It’s great having someone to turn to when things get rough. Especially when that someone is a person who was once where you are now. Someone who learned the secret to success – and is willing to share it with you!

Learn outside of the box

You don’t have to constantly “take action” in order to learn something. For example, you may need to take a break from your work. This may sound counter intuitive, but it really can do you and your business a world of good to step away from your office. Your mind works in mysterious ways. Learning something sometimes works better when you aren’t consciously trying. You can also do small things such as subscribing to magazines that relate to your industry or take classes that have nothing to do with your job field. Who knows, learning how to fly fish could help your strategizing skills at the office.

Small Businesses at risk of hacker attacks

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By James Turner

Cyber security has emerged as a top priority as America’s largest retailers like Home Depot and Walgreens recently experienced hacks, which stole customer information. Unfortunately, many small and medium-sized businesses don’t realize hackers target them until it’s too late. Hackers typically look for the easiest system with the most reward to break into. As corporations beef up their security, smaller organizations might become the next tempting target for hackers. This reward can be based upon multiple reasons, such as profit, protest, challenge and even enjoyment.

What You Can Do Today to Prepare for a Data Security Breach:

  • Review how you collect and store your customers’ personal data to ensure its security.
  • Determine how your company would want to respond to your customers in the event of a breach.
  • Develop a public relations crisis plan, including strategies on whether you would issue a press release to the media.
  • Have a data security breach notification kit on hand, with a template for a notice letter that complies with all state laws on the topic, relevant web sites and governmental materials for reference.
  • There are five steps you can take to minimize the impact if your system is compromised.

Prevent Further Data Loss & Restore

After you’re notified of a data breach, you’ll want to focus your attention on preventing more data loss while helping investigators trace the breach. Experts recommend working with outside IT security forensic experts to ensure your environment is secure. Your IT department must resist the temptation to shut everything down as valuable evidence could be lost in that process. After a breach, you’ll need to determine:

  • What information was accessed?
  • Who the hackers were and where they were located?
  • When the breach occurred?
  • How many customers were affected?

Contact the authorities

Contact your local police department if you believe the compromise could result in the harm to a person or business. The FBI can also be used as a resource if your local police department doesn’t specialize in cyber-crime.

Notify Concerned Parties

Notify anyone such as a merchant bank, credit card network or other institutions that use the stolen data. Indiana adopted the Data Security Breach Notification law in 2006, which requires business to notify their customers when a third party obtains unauthorized access to their data.

Restore Confidence

It’s important you make it clear you are taking the issue seriously while also placing yourself in the customer’s shoes. By communicating early and delivering on a promise to secure customers’ information, this event will only be a one-day story rather than a recurring media nightmare. Communicate to them the measures that will be taken to prevent another attack.

Prevent

Proactive prevention can go a long way in making it difficult for hackers to breach your network. This includes using high quality Wi-Fi routers, complex passwords, applying security updates and following compliance standards for your industry. Additionally, limiting the data you collect from your customers will go a long way ensuring a breach doesn’t cause far-reaching impact. For example, don’t store a customer’s full social security number if it’s not required for your business.

Lastly, it’s important to establish and empower an internal response team which includes senior managers, marketing communications, legal counsel and operational staff to create a holistic response plan in case another incident occurs.

Kroger, Midwest Food Bank, more launch new hunger relief program

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Elanco, The Kroger Co.’s Central Division, Rose Acre Farms, Gleaners Food Bank and Midwest Food Bank introduced HATCH to allow consumers, food stores and farmers to work together to provide eggs to undernourished people of all ages. The first HATCH pilot project, involved 66 Central Indiana Kroger stores, which provided one egg to Gleaners Food Bank of Indiana and Midwest Food Bank for each dozen Kroger-brand medium eggs purchased by Kroger customers. Eggs are rich in protein, vitamins and minerals.

A single egg is able to provide almost half the protein and all the iron a young child needs in one day. However eggs usually are in short supply at food banks. For more information about how HATCH makes it easy for people to work together to fight hunger and undernourishment, visit HATCHforHunger.com or join the conversation using #HATCHforHunger on Twitter.

Entrepreneurs share personal experiences with multi-level marketing

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By Ebony Chappel

Many people have a love or hate relationship with multi-level/network marketing (MLM). For some, enticed by that attention-grabbing first introduction, it is the equivalent of the dream boat significant other they’ve always dreamed of, attractive and full of promise – a path to independence, wealth and prosperity.

For others, burned by the sting of rejection from disinterested prospects or worse, financially burdened due to a chain of unfortunate events, it is nothing more than a well-dressed fallacy. Is MLM a honeymoon or a nightmare? Move beyond the stereotypes and consider the facts. MLM is a business model in which a distributor network is needed to build the business. Usually such businesses are also multilevel marketing in nature in that payouts occur at more than one level.

According to the Direct Selling Association, a national trade association of the leading firms that manufacture and distribute goods and services sold directly to consumers, the industry is experiencing tremendous growth globally. Numbers from 2013 show revenue of $178.5 billion. Jodi Holmes, 36, said as an already established hair salon and wellness spa owner, MLM made sense to her. “I have always thought outside the box, I knew I would have to work in the corporate world for some time but that was never my passion,” she said. “I always saw myself doing more than just clocking in and doing the nine to five thing. I always wanted to be my own boss.”

Although Holmes enjoyed the freedom of working for herself the past eight years, she realized balancing the long hours behind the stylist chair and the demands of a music career left her with little time for family life. A chance meeting resulted in her being introduced to what she describes as a “life-changing opportunity.”

“It was very interesting, I ran into an old friend of mine I hadn’t seen in a long time and she wanted to share some things that had changed in her life,” said Holmes. “She seemed very excited about it so I set aside some time to see what she wanted to share with me.” Following that conversation, Holmes attended a live demonstration led by leaders of the company her friend represented. She was able to get information and ask questions before signing up. “It was awesome to me,” she said. “It showed me how to maximize what I was already doing as an entrepreneur. It made sense.”

The concept was a company that sells discounted travel offerings to members using a format similar to a wholesale retailer like Sam’s Club or Costco. For a monthly fee, members are able to purchase international excursions, resort stays and cruise packages at a fraction of the original retail price.

If members choose to come aboard as sales representatives, they are able to also earn residual income based on their own sales of the product as well as those acquired by team members they recruit to join them. This business model is similar in other MLM companies such as Amway, 5LINX and USANA. The hierarchy structure and heavy focus on recruitment are two things that made Nicholas Brown of Fort Wayne feel uneasy.

“I went to meetings with other companies and it wasn’t for me but when I ran across the business I’m currently involved with, the guy gave me the whole presentation and in all honesty I was still leery,” he said. “I analyzed a lot of different opportunities, there are a lot out there and they all offer the same type of situation; high earning potential, the freedom of working for yourself. This company offers the same type of deal,” said Brown. “This company, they want you to sell insurance and financial services but there is lots of pressure to recruit more people. I started as a representative, but you can move up to regional vice-president and there are hundreds of regional vice-presidents.”

Brown, who began his first business as a teenager selling hats and other goods, said his fears were eased a bit due to the product he is selling. The business Brown represents requires its recruits to become licensed insurance agents, a requirement he said made him feel more comfortable. “This particular industry, insurance and financial services, it has to have some type of legitimacy.”

Although Holmes had no feelings of apprehension or regret following her choice to join the world of network marketing she urges others to do their research thoroughly before deciding to pursue this particular path.

“I don’t understand why people get that idea,” she said referring to the Ponzi scheme comparisons. “There was no way for me to misinterpret anything that I learned from the very first presentation I went to.” She added that contrary to the belief of some, multilevel marketing is not a path to overnight success or a get rich quick scheme. “You have to definitely know what you’re getting into,” she said.

John Christian House, Samara, designated National Historic Landmark

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U.S. Secretary of the Interior Sally Jewell announced the Frank Lloyd Wright-designed John E. and Catherine E. Christian House, Samara, has been designated as a National Historic Landmark (NHL). Fewer than 30 Frank Lloyd Wright buildings in the U.S. have achieved NHL status. It is the 40th NHL in the state of Indiana.

Samara was previously named to the National Register of Historic Places in 1992, at the age of 36, well under the standard requirement that buildings be 50 years old to qualify for listing. Wright designed the Christian house and landscape, as well as the furnishings, lighting, tableware, linens, even the Christian’s stationary.

Wright gave the house its name, Samara, a botanical term which means winged seed, a reference to pine cone seeds found at the site. He created a logo for the property based on the winged seed. Experts regard the site as one of the most fully realized Wright designs in existence. Samara, at 1301 Woodland Avenue in West Lafayette, is open for tours, by appointment only, annually from April to November.

Visits can be scheduled by emailing info@samara-house.com or by calling (765) 409-5522.

Hoosier senior selected as Gates Millennium Scholar

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Lawrence North High School senior, Anika Nishat has been selected as a Gates Millennium Scholar (GMS). She is the first at her high school to receive this prestigious and competitive award. Nominees were assessed on academic achievement, community service and leadership. Individuals selected as Gates Scholars receive funds in an amount to be determined by GMS based on financial need.

Students also receive support for graduate degrees in the following fields: computer science, education, engineering, library science, mathematics, public health or science. Nishat’s application was pooled with all competitors who are designated as “Asian/Pacific Islander.” She was born in Bangladesh and is bilingual. In addition to the GMS, she was also selected as a Coca Cola scholar. She has been accepted and is planning to attend Princeton University in Princeton, N.J.

Nashville, Ind. named among top 20 best small towns

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Nashville, Ind. has been nationally recognized as one of America’s best small towns, securing a spot on Smithsonian Magazine’s “20 Best Small Towns 2015” list. Highlighting Nashville’s lush landscape, arts heritage and festive environment, Smithsonian Magazine selected Nashville for its one-of-a-kind atmosphere and history.

Calling the region a “bucolic, woodsy paradise for country music fans and art lovers alike,” Smithsonian Magazine gave a shout out to the Bill Monroe Bean Blossom Bluegrass Festival, the Brown County Art Gallery, historic homes, handmade treasures and fall colors at the Brown County State Park.

Indy entrepreneur brands business

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By Manon Bullock

When Indianapolis- based entrepreneur Karlisha Russell created The Good Hustle Project under the umbrella of her business, Bridges to Freedom LLC, she wanted to establish a unique, memorable brand that captured the attention of the youth.

With a big idea and a small budget, she was able to build an effective marketing plan with a few simple tools. First, she began with the right name. “I wanted a name that clearly conveys the work we were doing and was also easy for customers to remember,” she said.

The Good Hustle Project was the right choice for her urban youth entrepreneurship education program, which teaches inner city youth to rely on their talents and hard work as a bridge out of poverty.

Next, she chose a logo that was cool, urban and youthful. To help get the word out about her project, she utilized free services provided by Constant Contact, an online resource that helps small businesses grow by providing free marketing campaigns using emails, surveys and newsletters.

She hired local design firm, Design Crate to build her website and also used social media platforms like Facebook and Twitter to build an online audience. Next, Russell received a grant from SmallBox, an Indianapolis-based full service creative agency that offers marketing, branding and culture consulting to a variety of industries. “Cultured power marketing” is the phrase that defines the agency’s method of operation. “It is marketing from the inside out,” explains Chief Culture officer Sara McGuyer.

For Smallbox, brand building is about creating a people centered culture where employees are part of a team who feel connected with the company’s core values. Those who work within an organization are respected as being the best ambassadors for the organization’s brand.

Not surprisingly, when a business organization consults with Smallbox, they receive consultation that involves foundational layering that first fleshes out the organization’s mission and values. Once the key message is established, Smallbox helps to project that message through visual branding like logo and website design. Because Smallbox is enthusiastic about their culture-centered revolutionary way of marketing, they are willing to lend a hand to organizations large and small.

“We love small businesses and entrepreneurs,” McGuyer stated. Russell can attest to the need for small businesses like hers to have a memorable brand. She praises social media for its ability to take your product or service right where people are, but also recognizes the importance of having traditional marketing to assist interested customers.

This is where tools like a clean and quality built website, a logo, and a branded email address become priceless. Russell further explains that a website, where viewers go to view all of the information about your business, is similar to a storefront. “Most consumers will come in contact through your brand before they come in contact with you, so your brand must be memorable,” she said.

Party Masters has something for all occasions

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By Terri Horvath

Danita Johnson Hughes believes people want to celebrate the milestones of their lives, and a good place to start those celebrations is with a visit to her store Party Masters in Portage, Ind.

Do you need decorations for a 90 year-old’s birthday party? Party Masters has it. A piñata for a 15 year-old’s quinceañera? That’s also available. Red, white and blue banners to launch a Fourth of July cookout or even a political campaign? The vote is aye.

Party Masters also has décor for weddings, baby and bridal showers, and anniversaries. Located at 6538 U.S. Highway 6, the store officially opened in May 2012. The primary reason for its existence, however, was “to take the opportunity to become an entrepreneur and establish a family business,” said Hughes.

Her daughter Kyla Parker is the store manager. Currently working on her master’s degree in business administration, Parker said she enjoys her job. “I like making my own decisions for a business,” said Parker, who also has more than a decade of experience working in other companies. “Plus, I have good employees.” “I want to leave a legacy for my family,” said Hughes. “And to show them that a good work ethic is fundamental to a business and just about everything in life.”

In addition to the title of business owner, she is also the COO of Edgewater Behavioral Health Services, an organization offering the full continuum of health care services for mental and emotional health. Starting in 1995, she worked her way up at Edgewater. When she took the CEO office, she had to conquer some challenges to stabilize the nonprofit and set it on its path for success. She sees the experience as beneficial for starting and leading her enterprise.

Plus, she views the economic climate in Portage as being “fairly good.” “We’re located in a community of working people with some disposable income,” Hughes said. Plus, she said the number of businesses in northwest Indiana has plenty of potential.

These corporate prospects have recently inspired Party Masters to venture into providing promotional items. The store now offers options for items custom printed with a company’s name, logo or slogan. This year also saw another initiative undertaken by Party Masters. In January, Hughes and staff applied for Minority-owned and Women-owned Business Enterprise Certification.

A MWBE status means Party Masters has greater opportunities in bidding on state contracts. Plus, corporations wanting to illustrate a diverse roster of vendors may also be attracted to companies with MBE/WBE certification. Hughes recognizes the status opens up another possibility for an income stream.

The money and challenges of business ownership are just part of the equation in calculating Party Masters’ existence. As Parker explains, “starting the business just sounded like fun.”

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