The TLC House and Residential Services LLC is a nonmedical company with compassionate caregivers who have experience caring for the elderly. Some of the services they offer include companions, transportation/escort, housekeeping and attendant care.
With over 20 years of experience as a CNA, HHA and CHPNA, the goal of TLC House and Residential Services is to meet the needs of each patient on an individual basis according to their needs.
“My motto is, everything I do, I do in love. We’ve grown in the last three years as a women’s minority certified company. We service about 180 clients and employ close to 200 employees,” said owner Tamara Brown.
“We’ve built an amazing name in the community because we give back. Everything’s been word of mouth. I don’t really utilize social media, and still the business grew,” said Brown.
Angelique Robinson has been working for Brown for approximately a year and said the environment fostered by Brown at TLC House and Residential Services makes her look forward to going into work every day.
“I have an employer that has a heart for people. I’m glad to work here. I love my job because I’ve gained some skills even while working under her [Brown],” said Robinson.
“A lot of people have problems, and you never know what people are going through. You have to have the heart for it and love people.”
Angela Anderson, who has been working at TLC House and Residential Services for more than a year, also spoke highly of Brown and TLC House and Residential Services.
“Ms. Brown is very dedicated to what she does. She goes above and beyond and takes very good care of not only her clients but her caregivers as well. I have a business on the side, and she supports that. She expects excellence out of us because she gives excellence to the community,” said Anderson.
She said Brown even purchased jewelry from her side business to give to clients.
Along with bringing an abundance of experience to their positions, TLC House and Residential Services workers pride themselves on providing a warm smile, positive view and loving care.
“I worked for a home healthcare before, and it was a lot of mess and foolishness,” said Anderson.
“We’re going to be older one day, and there are people unfortunately who can’t care for their loved ones. Just like a younger child can’t tell you they’re being harmed, so are our seniors. You have to love the elderly.”
Tiffany Howard’s 75-year-old mother has been a client of TLC House and Residential Services for the last two years.
“My mother needed help with personal care, cooking and cleaning because she forgets certain things. I’m there every day with my mom, but the company will call, check up on her and make sure we have everything we need. They really give that TLC,” said Howard.
“They have a text group with caregivers and clients, and every month they give extra money on your caregiver account, and give out gas cards, and I thought, ‘What company does that?’ Clients get gift cards.”
She appreciates how the company calls her mother and her every week to make sure everything is going well.
The company further seeks to help the community through participating in an annual coat drive. Additionally, Brown has taken money out of her own pocket to supply air conditioners for some of her clients who were experiencing overheating in the summer.
“It’s not a job or a business for me; it’s a calling,” said Brown.