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What’s your side hustle?

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More Americans are embracing entrepreneurship when extra cash is needed

By Keshia McEntire

 

When Michelle Calbert’s son was accepted into a prestigious private college to study engineering, she was not going to allow any barriers to stand in his way — not even the $50,000 a year bill.

“I had tried several times to get promotions at my job by going back to school and working on my professional image. Everything was met with, ‘No, not this time, we love you in your current position,’” she said. “We refused to tell him we couldn’t afford it or to accept an offer from another school.”

While monetary frustrations have led generations of the past to take on more than one job, some people today are opting into various forms of entrepreneurship when extra cash is needed. According to a report by the U.S. Government Accountability Office, 40.4 percent of the U.S. workforce is now made up of people who don’t have what are traditionally considered secure jobs. This includes people who work for temp agencies, on-call and contract workers, self-employed people and part-time workers. In addition, increasingly more full-time workers are finding creative ways to bring in extra income. A publication from the Bureau of Labor Statistics calls this new trend in self-employment the “gig economy.”

The gig economy is where Calbert found the funds for her son’s tuition.

“I figured I would create additional income through my own business opportunity. It was a no brainer. You need more income? Go create it,” said Calbert.

Today, she is a senior level sales director with Mary Kay. Not only has she earned enough income to walk away from her previous job doing credit and collections for a marketing firm, but she also has a free pink Cadillac, to boot.

People looking for part-time work that pays decently and allows flexibility have more options than generations of the past, because in today’s world, there are a multitude of companies assisting entrepreneurs in finding their perfect side hustle. Options include driving for a ride-share company like Lyft, becoming an on-call courier with Postmates, or selling makeup and jewelry via companies like Mary Kay or Chloe and Isabel.

Many people are also using the internet to find ways to bring in extra income from home. Tech-savvy entrepreneurs might look into web developing or graphic design. Multilingual people might choose to teach a language via webcam from a service such as VIPKID. People who enjoy making things with their hands might opt into selling their creations with the help of an online platform like Etsy.

Janel Bland studied mechanical engineering in college and worked as an engineer for six years before devoting herself to her job as a stay-at-home mom. Despite the many responsibilities that come with raising three boys, she found a way to make money from home doing what she loves.

“I love to sew. I found it to be a really fun hobby, and I am drawn to creating things; that’s one of the reasons I loved engineering. I make clothes for myself, but there is a limit to how many dresses I can have in my closet or how many button-downs my husband needs,” said Bland.

This prompted Bland to create 1redleaf, an Etsy shop that sells handcrafted scarves and jewelry.

“Etsy makes it easy for anyone to get started, and they encourage you to have a lot of products. I read tutorials on how to do it. They also recommend being active on social media and using Facebook and Instagram, so I spend a lot of time focusing on that,” said Bland.

Success comes in many forms. For many entrepreneurs, it’s less about money and more about having an avenue to do what they love.

Brenda Groce says her side hustle is all about passion. Groce started Country Wedding Spaces, a business where she works as a full-service wedding coordinator and rents out her home and the 12 acres surrounding for couples to host weddings.

“I got interested in wedding planning after helping my two daughters plan their weddings. They both took place at my home,” Groce said. “I don’t look at it as a business; it’s a joy to do and a passion. I am a people-person, and the Lord has gifted me with creativity and this property. I have so much, and I am trying to see what I can do with it.”

Groce says having a side job takes great organizational skills to balance business with everyday responsibilities.

“I work (a traditional job) in the evenings, so I have the whole day to work on weddings and other things that I like to do. I have always had great time management skills, because at my past jobs, everything was time sensitive. You have to know what a couple wants and be stern enough to carry it forward. You also have to be open-minded, flexible and able to let what the couple wants come through.”

These entrepreneurs have advice for others who may want to start their own side hustle.

Groce believes if you start a side hustle half-heartedly, you will not be successful.

“First of all, you have to be devoted. You have to have a passion for it. And you have to have the discipline to follow through,” she said. “Without those things, you can’t get it done; you don’t have the heart to do it. When you want to do something outside of your natural realm of things, if you don’t have devotion you will never get it done.”

Calbert thinks if you truly want something, you cannot make any excuses.

“I almost said no, because I thought I was too busy. I was working full time and in college full time. When you are determined to be successful, you will figure it out, and that’s what I did,” said Calbert.

The ability to make money doing what you love has its roots in the American dream, but the demands of day-to-day life often prevent people from following their passion. In a world full of actress-baristas and Etsy-shop-owner-accountants, who is to say which hustle is truly on the side?

 

For more information on Country Wedding Spaces call (317) 985-0148. For information regarding One Red Leaf, visit 1redleaf.com. For information regarding Michelle Calberts’s Mary Kay shop, visit emeraldexplosion.com.

 

Find your side hustle: Five ways to start making money on the side today

Start an online store

Websites like Shopify and Etsy make it easy to sell your creations online. Use social media to spread the word about your online shop.

 

Share your skills as an online coach or consultant

If you have expertise in anything that might be of interest to others, become an online consultant. Websites like Clarity.fm allow you to get paid by the minute for consulting calls.

 

Work as a tutor

Everyone has something they can teach. Put your skills to good use and help others get where you are. Tutors often earn $20-$50 per session.

 

Become a Postmate

Postmates is essentially Uber for food, groceries, supplies and other items. Get paid up to $25 an hour by working with this delivery service.

 

Start a blog

If you have a passion, write about it. Earn cash from ads and affiliates who pay you to mention them on your site.

What’s your vision? You may want to check your board

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By Glendal Jones

You may have heard of them and why some business owners wouldn’t go without them: Vision boards are a relatively new craze for people interested in goal setting, and for many, they really do work. Just ask India Gary, who opened Shodah Spalon salon in Indianapolis more than five years ago, with a vision and a dream.

“I knew I wanted to open my own beauty salon, but I was stuck on how to get there,” Gary said. “One day I was watching the Oprah Winfrey show, and she had a segment on vision boards, and I was hooked.”

Vision boards are used to help clarify, concentrate and maintain focus on a specific life goal, using any sort of board to display images that represent whatever one wants to be, do or have in life. The idea is that good things come to you if you write them down, and the larger the photo, the greater the rewards. After eagerly pasting pictures of what her salon could be, Gary imagined the decor, what kind of clientele she wanted and more. Also included on Gary’s board was a photo of rapper/actress Nicki Minaj.

“I had pictures of clients and the word ‘yes’ for inspiration on my board, as it was a reflection of what I wanted,” Gary said.

With only knowing what she wanted, a salon decorated with dark chocolate custom mirrors and Italian Belvedere-style chairs, Gary says she got emotional and overwhelmed, since she didn’t have the budget for it. But client Deb Oatts suggested looking at an Ikea store where similar mirrors were priced less than $30. With a desire to find specific mirrors and more, Gary says she drove to the Ikea in Cincinnati, Ohio, in a snowstorm, where she also found light stands with the exact color and look from her vision board. Later, she found the styling and dryer chairs she needed through a Craigslist ad posted in Kentucky. A family member picked up the chairs and drove them back to Indianapolis, and Gary began to see her vision taking shape.

“That’s when things started to really click, and I felt like Superwoman for finding the furniture on my vision board at a fraction of the price,” she said.

Her dreams became reality again two months later when she prayed for dozens of clients she could service while allowing other stylists and makeup artists to participate, too. A client contacted Gary about styling hair and applying makeup for 23 models and dancers for Madonna’s team for the 2012 Super Bowl in Indianapolis. After speaking with Madonna, she also learned Nicki Minaj, the person she placed on her vision board at the beginning of the journey, was also part of the halftime entertainment.

“I was so surprised and excited, because I got to meet not only Madonna, but also Nicki Minaj, and attend the show,” she said. “That was my ‘a-ha’ moment.”

With a well-established client base, Gary is ready to create a third vision board to help her focus on her next steps.

Shodah Spalon is located at 5945 E. 86th St., in Indianapolis. Learn more at (317) 570-7330 or vagaro.com/shodahspalon/about.

 

Creating and using vision boards serves several purposes, some of which include helping you:

 

  • Identify your vision and give it clarity

 

  • Reinforce your daily affirmations

 

  • Keep your attention on your intentions

 

For more information, check out makeavisionboard.com.

Social media promotion pays off

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For some, internet interactions make a big difference

By Miranda Miller

 

Starting your own business? Promoting it via social media is a great way to spread the word and attract customers, but with so many sites and apps available, where should you begin? Since building a social media community is an investment of both time and money, you should view it as such and do what smart investors do: diversify. Take a cue from the following small business owners and lawyers, who dabbled in multiple platforms to see what would happen and reaped big rewards.

Damsel in defense

New York City lawyer Genavieve Shingle Jaffe jumped from the corporate world to entrepreneurship, and while teaching other women to do the same, the self-professed “sparkly lawyer for entrepreneurs” earned six figures in her first nine months of business. To market the online legal program in which she teaches women how to protect their businesses and provides them with contracts, she tweeted, uploaded photos to Instagram, offered free webinars via targeted Facebook ads, followed up with registrants by email, and paid affiliate marketers to publicize her course.

An affiliate marketer “promotes one or multiple products and tries to attract and convince potential customers of the value of the merchant’s product so that they actually end up buying it,” marketing guru Neil Patel said. Affiliate marketers use social networks, blogs and even digital billboards alongside highways. Jaffe credits her successful launch to the help of affiliates who put her in front of people she wouldn’t have reached otherwise.

They also helped her pay for a New York City wedding, two rings — one for her and one for her bride — a designer couture gown and a house.

The streaming lawyer

Knowing that people don’t trust lawyers, attorney Mitch Jackson began uploading videos to the internet so potential clients could get to know him before contacting him. Today, the Streaming Lawyer has 26,000 Twitter followers, 16,000 Facebook fans on the page he shares with his wife and legal partner, 3,000 Periscope followers, 1,722 Instagram followers and more than 500 LinkedIn connections. He can also be found on Snapchat, Vine, Google+ and Anchor, a free app that enables users to record and share their voice.

How does a lawyer draw such an audience? Jackson shares legal tips for consumers, trial lawyer tips for attorneys, how-to pointers, political views and travel and drone photos. He attributes his seven-figure salary to social media, according to social media guru Andrea Vahl, who made lists in Inc. magazine, Entrepreneur, and Social Media Today of the “21 Best Blogs That Will Help Grow Your Business,” “50 Favorite Online Marketing Influencers of 2014” and “10 Women That Rock Our Social Media World,” respectively.

If you’re interested in using a live-streaming video app, heed the social media-savvy lawyer’s advice. “When it comes to Periscope,” Jackson told podcast LivestreamUniverse.com, “it’s so important to engage your audience. You have to learn how to do your scope, but at the same time, check your comments and respond to comments. In fact, incorporate the comments into your presentation. That’s the key.”

After all, everyone wants to be heard and acknowledged.

How alternative funding helps level the playing field for minority-owned businesses

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By Chad Otar

 

Running a successful business is a challenging endeavor for anyone. There are many reasons people start their own business, whether there’s a need they feel isn’t being filled in the market, they want to improve the system in place, or they feel that they can run their business better than what they experienced as employees at other businesses. While minority business enterprises (MBEs) have experienced significant growth within the past decade, it’s no secret that minority-owned businesses still face many obstacles, especially during the process of obtaining capital.

According to the U.S. Small Business Administration, approximately 28 million Americans have taken the plunge and become entrepreneurs, with nearly 30 percent being people of color. Within the past decade, the number of minority-owned businesses has nearly doubled. Companies owned by African-Americans grew by almost 45 percent, Asians by 24 percent, Hispanics by 31 percent and Hawaiian-Pacific Islanders by 49 percent. Despite this growth, minority business owners continue to be an untapped and underserved market. They face higher borrowing costs and rejection rates and tend to be approved for lower loan amounts. This is especially true for business owners operating in urban and lower-income neighborhoods.

As stated by entrepreneur and investor David Kiger, “The value of loans for minority-owned businesses is usually less than non-minority loans. For minority businesses with more than $500,000 in gross revenue, the average loan amount is $149,000. But non-minority business loans average $310,000, and … interest rates are often higher for minority business loans.” This leads to owners falling into the trap of using personal credit cards for business expenses, which can cause complications when filing taxes and seriously damage their personal credit score. Fortunately, focus is now shifting to this issue, and there are more funding options available to minority business owners.

Alternative lenders offer a variety of financing solutions for small businesses. Lenders usually only require a one-page application, four months of recent business bank statements and four months of recent credit card processing statements, if your business accepts credit cards. The following are some of the alternative financing solutions available to MBEs:

ACH Advance: A form of a merchant cash advance that is repaid on a daily basis by direct ACH debits rather than a merchant account. These are still a purchase of receivables, and the amount debited via ACH is determined by the amount of credit card processing sales that are batched out the previous day.

SBA Loan: The U.S. Small Business Administration 504 Loan or Certified Development Company program is designed to provide financing for the purchase of fixed assets at below market rates.

Business Lines of Credit: A rotating loan that gives business owners access to a fixed amount of money, which they can use day-to-day according to their need for cash. Interest is only paid on the amount of the advance actually used.

Asset Based Loans: A business loan secured by collateral.

Term Loans: A loan that is backed by a bank for an exact amount that has a specified repayment timetable and interest rate that are adjusted accordingly. Terms mature between one and 10 years.

Having diversity in cultures, genders, ethnicities and perspectives is beneficial in all aspects of life — business is no different. It promotes innovation and allows companies to adapt to the ever-changing business landscape. Limiting access severely impacts ability to expand, create new jobs and reinvest into the community they serve. As the business world slowly changes to become more inclusive, it’s good to know there are options available.

 

Chad Otar is the managing partner/funding specialist at Excel Capital Management. Otar has witnessed the merchant cash advance/alternative lending world blossom and prosper from a little-known facet of finance to a multibillion-dollar industry. He is active and well respected in the alternative lending industry due to his credibility, experience and knowledge.

 

Achieve work-life balance

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How to stay productive without losing your cool

By Erica Pierce

 

You know what they say: “Work hard, play hard.” What happens when you can’t quite manage to intertwine the two? Finding work-life balance can sometimes prove to be easier said than done. According to recent studies, the typical workday now lasts much longer than in previous years. This doesn’t always prove to be beneficial or helpful in maintaining a sense of normalcy. Not to mention, the stress harbored from work or home can play a huge role in your overall health, happiness and wealth. It’s crucial to create the narrative that works best for you. At the end of the day, balance is certainly achievable and obtainable. Here are a few much-needed pointers to help you along the way:

Set goals

Think about how you feel reaching your desired weight after those lengthy and exhausting weeks of working out and eating right. You feel a sense of accomplishment, right? Sure you do! Apply this same scenario to the workplace. When you set work goals and complete them, you’re overcome with relief and pride as you check each task off of your office to-do-list.

Prioritize

Prioritizing is simply a way of ranking the importance of one task to the next. This can prove to be difficult for some when determining what is or isn’t considered to be “important.” Ryan Karim, president of the Indiana Black Breastfeeding Coalition, sees prioritization as a common solution for many families. “I see it often. The thing is, what one may consider to be a top priority, another may not. What works for one family may cause chaos within another.” It is crucial to understand that priorities are necessary for both home and the workplace. Loretta Penn, former president of Spherion Staffing Services, takes it a step further: “You don’t have to respond to every email or voicemail as soon as it comes in. Just because someone else deems something a priority doesn’t mean you should, too.”

Do away with distractions

While trying to balance both work and your personal life, it’s critical to know and understand when to let go of unnecessary distractions. Those 30 minutes spent engaging in “water cooler” convo with your co-worker could have easily been put toward something more productive. In the case of your family, you’re attending your child’s extra-curricular event, but you missed an important highlight because your glazed eyes are fixed on the latest social media craze. When you remove the distractions, you allow yourself more time to spend toward work productivity and/or your household affairs.

It’s OK to say no

When you’re trying to balance your personal and professional life, there are times when you simply can’t take on every task thrown your way. Perhaps you feel uncomfortable saying that two-letter n-word. Say it! Yell it from the kitchen to the office stairwell! It is perfectly acceptable and understandable to politely decline. Learning when to say no can play an integral part in both living and working stress-free.

Take time for you

There comes a point in life when you have to put yourself first. If you’re not healthy, you can’t be proactive or productive, so take care of yourself. Exercise, proper nutrition and rest go a long way, but so does taking a moment to “smell the roses” too! Enjoy a nice movie outing, hang out at your favorite coffee shop, or do whatever it is to center your chi. You only have one body to care for and one life to live. If you don’t put yourself first, who will? From making executive decisions in the workplace to juggling life as a working parent, it is essential to set aside time devoted to the overall wellness and well-being of you.

 

Having a positive work-life balance isn’t something that will come easily, nor will it come overnight, but it is certainly achievable. Cheers to less stress, more success and balance both at work and home.

Indy Innovation

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High Alpha works with other startups

By Terri Horvath

 

In venture-capital lingo, alpha refers to the excess in a return delivered by a fund over a set benchmark. One Indianapolis startup confidently proclaims that objective in its name — High Alpha.

The company focuses on finding high-tech ideas or existing entities and building their operations. To achieve this mission, the enterprise is divided into two separate operations: High Alpha Studio, which helps conceive, launch and scale companies involved with enterprise technology; and High Alpha Capital, which provides early-stage venture funding for both High Alpha Studio companies and outside entrepreneurs.

The founding partners bring varied experience as leaders in technology-based companies: Scott Dorsey was former chairman, CEO and co-founder of ExactTarget; Mike Fitzgerald, former executive vice president of corporate development at ExactTarget and co-founder of Gravity Ventures; Eric Tobias, founder and CEO of iGoDigital; and Kristian Andersen, founder of Studio Science and co-founder of Gravity Ventures. “Two critical components for a great software business are to solve a real problem in a big market. What is even more important than the idea is identifying the right problem and the right market — the idea will fall out of that. Nothing is worse than having a great ‘solution’ in search of a problem,” said Andersen.

High Alpha was founded with an eye on the great potential in the Software as a Service (SaaS) market, which is projected to grow from $49 billion in 2015 to $67 billion in 2018, according to company promotional material. High Alpha wants to be part of “building this next generation cloud software.”

Andersen explained some major considerations in their investments. “Another big component to a successful business is having a talented leader to run the business. If we have a big problem, in a big market, with a great leader, we can pretty much figure everything else out.”

Other investors agree. Working with High Alpha Studio are San Francisco-based Emergence Capital and Chicago-based Hyde Park Venture Partners. On the side of High Alpha Capital are Maryland-based Greenspring Associates and others.

Companies in High Alpha Studio portfolio include:

  • ClearScholar, designed to improve the higher education of students by personalized mobile engagement.
  • Doxly, a legal transaction platform to improve how attorneys manage and close deals.
  • Lesson.ly, which provides learning automation software. An example would be training software for an HR department.
  • Octiv (formerly known as Tinderbox), which produces products specifically to help in the sales process.
  • Sigstr, which works primarily with projects involving email. An example is a marketing campaign sent via email.
  • Visible, a platform designed to capture key performance data to share with stakeholders.
  • Zylo, a platform involving software licensed on a subscription basis and centrally hosted.

High Alpha Capital has also invested in outside companies — including DroneDeploy, with a product that allows the user to automate drone flight and explore map data directly, and TINYpulse, with an employee engagement platform covering surveys, peer recognition and performance reviews.

The best of both worlds

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Small-town life near the Windy City

By Ebony Chappel

 

Munster, the cool town with an even cooler name, boasts the best of both worlds. It’s small (population less than 25,000) and accessible, but it’s less than an hour from one of the best cities in the world. It has great schools, a booming business sector (both Pepsi and General Electric call Munster home), a growing food scene and family-friendly cultural amenities. Some of the highlights include the newly constructed Centennial Park and Edward P. Robinson Community Veterans Memorial.

 

ATTRACTIONS

Lakeshore Community Concerts

Munster High School

8808 Columbia Ave.

Munster, IN 46321

lakeshoreconcerts.org

Formerly known as the Northwest Indiana Concert Association, Lakeshore Community Concerts has brought a variety of specially curated live performances to the Northwest Indiana and Chicagoland area for more than six decades. Shows are currently held at the Munster High School auditorium. For $75, attendees will not only receive admission to six Lakeshore shows, but will also have access to shows presented by LaPorte, Valparaiso, Portage and Warsaw concert associations.

 

Centennial Park copy

 

Centennial Park

1005 S. Centennial Drive

Munster, IN 46321

centennialparkmunster.com

 

 

This 200-acre expanse is considered an “all-inclusive playground,” as it features activities for visitors of all ages and varying interests. There is a nine-hole golf course, complete with driving range, designed by renowned golf course architect Tim Nugent; huge soccer fields; walking paths; gardens; a dog park; a full-service restaurant with outdoor seating; an entertainment stage and much more.

 

Theatre at the Center

1040 Ridge Road

Munster, IN 46321

theatreatthecenter.com

Theatre at the Center, the region’s only professional theater, produces five shows a year, ranging from Broadway standards, musicals and other offerings aimed to entertain. “Annie Warbucks,” the sequel to the iconic “Annie,” runs until Dec. 18, and on Dec. 31, rock music lovers can bring in the New Year at Echoes of Pompeii, a live Pink Floyd tribute. Tickets for individual 2017 season shows go on sale Dec.13. Next season’s offerings include “My Way: A musical tribute to Frank Sinatra” and “Cabaret.” Call (219) 836-3255 or visit theatreatthecenter.com for more information.

 

community vetrans memorial copy

 

Edward P. Robinson Community Veterans Memorial

9710 Calumet Ave.

Munster, IN 46321

communityveteransmemorial.org

 

Community Veterans Memorial is a 6.5-acre park featuring bronze and granite sculptures, a walkable commemorative brick pathway and life-size monuments to depict the major military conflicts that shaped the 20th century. Scenes from the trenches of World War I, the Pacific beaches and European battles of World War II, the extreme weather and combat conditions of Korea, the rugged brutal fire fights of Vietnam, and the sandy sea of Desert Storm are all on display. Individuals and groups are invited for self-guided tours with pre-recorded information about the defining wars of the 20th century. Guided tours are also available. The memorial is open daily from dawn until dusk, and admission is free.

 

DINING

Three Floyds Brewing Co. & Brew Pub

9750 Indiana Pkwy

Munster, Indiana 46321

3floyds.com

Beer lovers looking for something a bit off the beaten path can enjoy “not normal ale” at Three Floyds Brewing Co. & Brew Pub. Recently, the award-winning brewery (ranked fourth in the world in 2014 by RateBeer) unveiled an exclusive limited-run Corn King brew at a members-only event. three floyds yum yum copyWhile that particular concoction is not available for sale (yet) other great options include La Noche Se Mueve (a coffee IPA), Yum Yum (a malty pale ale) and Robert the Bruce (a Scottish-style offering with a roasted biscuit-esque essence). Take a day to try out what’s on tap and enjoy a meal from the brew pub, which features a full menu of small plates, pizza, sandwiches, sides and entrees inspired by the expansive list of porters and ales.

 

True BBQ and Whiskey Bar

8940 Calumet Ave.

Munster, IN 46321

truebbqandwhiskey.com

Who doesn’t love meat slathered in sauce? Outside those who prefer a vegan or vegetarian diet, you’ll be hard pressed to find anyone who’s able to resist a slab of expertly prepared barbecue ribs. True BBQ and Whiskey Bar seeks to take the barbecue experience to an upscale level. The elegant eatery features craft cocktails and a great list of gourmet dishes dressed with their handmade sauces and dry rubs.

True BBQ copy

When the temp is a bit low to enjoy the patio area, patrons will be able to take in live music regularly once the weather breaks. This year, True BBQ received a Best Of recognition from The NWI Times newspaper and a Diner’s Choice distinction from OpenTable.

 

Cafe Borgia

10018 Calumet Ave.

Munster, IN 46321

cafeborgia.comCafe Borgia copy

For more than three decades, Cafe Borgia has been a consistent force in the Munster food scene. Fine food aficionados will not be disappointed by nationally recognized lead chef and owner Mike Jesso. The menu covers the canon of modern Italian fare: seafood, pasta, pizza, meat prepared osso bucco style, and the obligatory desserts — tiramisu, sorbet, gelato and biscotti, to name a few. In the warmer months, patrons can do dinner al fresco on the patio or enjoy the interior, which boasts hand-painted murals on nearly every wall.

 

Mishkenut Mediterranean Cuisine

221 Ridge Road

Munster, IN 46321

mishkenut.com

Mishkenut copy

 

 

Mishkenut’s motto — Eat Right, Eat Healthy, Eat Fresh — is just the welcome needed for visitors looking to enjoy a flavorful meal made with the best ingredients. Purveyors of Mediterranean cuisine will be thrilled to find a variety of salads (tabbouleh and fattoush, to name a couple) and traditional staples, such as baba ghanoush, chicken shawarma, beef kabob and, of course, baklava.

 

 

 

Munster Donut

8314 Calumet Ave.

Munster, Indiana 46321

(219) 836-1709

In the words of everyone’s favorite animated nuclear power plant employee: “Donuts … is there anything they can’t do?” Well, Mr. Simpson, there are lots of things they can’t physically do, but they sure have the power to bring a smile to our faces. Munster Donut, a town staple since 1969, serves up dozens of the delicious frosted, powdered and sprinkled miracles every day. In addition to the traditional options, you can order up a batch customized and decorated just for you.

The art of failure

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By Kelly Patrick Slone

We’re taught from a young age that failure — that huge red “F” marked on our school papers, not being cast for a starring role in the school play or not qualifying for the starting lineup — should be avoided at all costs.

Yet many successful entrepreneurs see experiencing failure — and learning lessons from it — as a critical and inevitable step in the journey to success.

In fact, one Indiana entrepreneur thinks so highly of failure that he created an annual event to celebrate it and the role it can play in innovation and eventual success.

John Wechsler, founder and CEO of Launch Fishers, hosted his third annual FailFest in July, and an offshoot — Failfest Wabash Valley — came to Terre Haute in September.

IMBM talked with three Indiana entrepreneurs who have been invited to speak at FailFest, to learn their insights on failure: Oscar Moralez, managing director of VisionTech Partners & VisionTech Angels; Polina Osherov, editor-in-chief of Pattern Magazine; and Cassie Stockamp, president of The Athenaeum Foundation.

Here are the key takeaways:

Learn the lessons

Since failure is inevitable, why not look for the silver lining?

“Recognize that, many times, you’re going to fail, and don’t let that knock you down,” Moralez said. “Use that to learn from. Risk is OK. Failure is OK, too, as long as you learn from it and apply those learnings to your next investment or venture.”

Osherov said many of her moments of failure stemmed from simply trying to take on too much.

“You have something, and it starts growing, and people get excited, and all of a sudden there’s all of these opportunities that open up,” she said.

The need to feel liked and tell everyone what they want to hear compounds the issue, she said.

For one, Osherov said, her failures have helped her learn to say “no.”

“Most people will understand if you explain, ‘We just literally can’t right now,’” she said.

 

Choose the right people

Moralez said any success he’s had can be attributed to the people he’s worked with, and he sees the same story play out with other successful organizations. But surrounding yourself with the right folks is as important to navigating failure as it is to having success.

When Stockamp’s construction company went under, the support of her friends and family kept her from collapsing in on herself.

“I had surrounded myself with some really good people, from a friend perspective … you do want to turn inward, but you also need to look outward and have other people help you through the process,” she said.

Osherov said she knows the people she works with are all-in with the magazine’s mission, and that keeps her going.

“I get feedback on a regular basis from folks who see this as something incredibly important and progressive,” she said. “So from that standpoint, I’m like, I can’t quit.”

 

Keep it in perspective

Osherov said failure has a tendency to shake someone to the core, but keeping a positive outlook is imperative.

“They will turn on themselves and have incredibly negative conversations with themselves … I don’t go there. I find it incredibly counterproductive and not true,” she said. “As long as you’re breathing and you can have conversations and meet with people and explore new ideas, there’s no reason why you shouldn’t keep trying.”

And though it sounds trite, Stockamp said maybe everything really does happen for a reason. After her company went under and she made it through the initial shock, she discovered she was ready to go in a new direction anyway.

“It was very, very clear that I did not have the fire in my belly anymore,” she said, so she sought a new path. With her current position, she’s found a renewed sense of purpose.

“People think I’m crazy, but I’m so grateful that happened. I’m in such a better place.”

Five steps to successful succession planning

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The daunting task of succession planning will be well worth the effort when you watch your business flourish in the following generation. Here are SCORE’s top five succession planning tips:

 

Choose your successor

It’s difficult to choose a successor for your own job. And, you don’t wake up one morning knowing that a particular manager or family member will be suited to picking up where you leave off. Rather, this is an intensive effort that calls for an examination of all employees, who potentially have skill and ability to lead the company. Experts generally estimate that succession planning should begin 15 years before you intend to retire; this way you have time to oversee your successor as he or she learns the business and hones his or her skills.

 

Develop a formal training plan for your successor

To develop a successful training program for your successor, identify the critical functions of the company. Then, it’s a good idea to have your successor work in each of these areas. Immerse your successor in the business of your company so he or she sees both the depth and breadth of the operation.

 

Establish a timetable

Set up a training timetable and a timetable for shifting control of the company. If succession is to be successful, you, your successor and your management team need to know who is in charge of what and when. Your successor can’t succeed if you overrule decisions routinely.

 

Prepare yourself for retirement

It’s also important to outline a plan for your transition from officer and operations manager for the company. Begin your retirement plan early. That retirement plan may encompass recreation, travel, community service or another business venture — whatever is right for you.

 

Install your successor

You owe it to your company’s future and to yourself to install your successor in your lifetime. Once that’s accomplished, you need to be prepared to let your successor carry out the role for which he or she has been trained. Ultimately, your successor’s success or failure is up to him or her. You can lay the groundwork, provide the training and establish a culture for your company. From there, the senior management and board of directors are both the support system and checks and balances for the company.

Succession planning 101

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Put your business’s future in good hands

By Keshia McEntire

 

Hanna Cho has accomplished a lot in her life. In addition to serving at the Indiana Assembly of God Korean Church that her husband pastored for more than 30 years and raising four successful children, she is the owner and professional seamstress at Joy Alterations on East Washington Street in Indianapolis. She has owned and managed her alterations shop for the past seven years. Prior to this, she worked in alterations for more than 13 years. Now Cho is looking to retire and wants to find the right person to pass her business on to.

Hanna Cho

“My sister-in-law started and operated this business before me. I don’t have a retirement plan, and my kids and family will not take over the shop, because they all have jobs,” said Cho.

joy

 

Cho’s situation is not unique. According to the U.S. Small Business Administration, many small business owners have no exit strategy for their businesses, because their time and energy is focused on business survival and future growth. Succession planning is the process of creating an exit plan for whenever a business owner is ready to step down. Though Cho does not currently have a succession plan, she says she will likely stick around for the next two years until she finds and trains the right person to take over her shop.

 

 

 

Two succession-planning experts offer IMBM readers their input on this important but overlooked topic.

 

Stacey Poynter is the U.S. Small Business Administration Indiana District Director. The Small Business Administration is a United States government agency that provides support to entrepreneurs and small businesses. Bill Petrovic is the Indianapolis SCORE Chapter Chair. SCORE is a volunteer organization that offers free business mentoring services.

 

IMBM: What is succession planning, and how would you describe this concept to a business owner who had never heard this term before?

Poynter: I would describe it as your written game plan in the event that you are unable to run the business. A lot of people think retirement, but it could be an unknown health situation or an accident. It’s fluid and can be added to or changed anytime. You can plan for the future, but that future can change. After you write it, you will need to update it periodically.

 

What types of organizations benefit from succession planning?

Poynter: I think all types of organizations benefit from succession planning, whether it’s a family-owned business, a church, a not-for-profit or a large corporation. Some of the bigger corporations already have that in place in the form of (continued) vice presidents. Smaller family-owned businesses don’t always have that. If the owner is not there for any reason, who is going to keep the lights on or pay the vendors? Part of succession planning is making sure someone else is trained for that.

 

Why is it important that my business has a succession plan?

Petrovic: You don’t want to run a business your whole life and in the end you just shut the door and turn off the lights. You want to be able to sell it or keep it running. To keep a business in top shape, it needs to have consistent good leadership. A lot of times a business might make a reasonable amount when it’s running, but the big payoff comes in the end for the owners when they sell. Instead of saving up during their life, they are investing everything in the business, so it’s important that the business can be sold at some point. As far as keeping it running, it’s not just about naming the next person, but really a big part of the plan is figuring out how to transfer the knowledge to whoever is taking over. If you have a person in mind, you have to figure out how that person stays sharp so that, at the right time, they can step in. A succession plan is protecting your business against having one person who is so critical that if they leave, nobody else knows anything and everything falls apart.

 

How do I create a succession plan?

Poynter: The first step is to get the plan down in writing. Verbal agreements don’t hold weight at the end of the day. If the owner sits down with a paper and writes it down first, when they go to seek more council, they already have it written. The next step would be to go seek mentorship. The SBA has resource partners who provide free one-on-one counseling and mentorship, such as SCORE. I would highly recommend that you seek out these free resources first for any small business needs, such as succession planning.

 

So I have this plan down in writing, what is the next step to implementing it successfully?

Petrovic: After you get it in writing I believe having a formal review of it once a year is very important. A succession plan generally does not happen as originally planned, so I am an advocate of constantly updating a plan; people are not as predictable as a plan may say they are. You may think this person’s going to do one thing, but that person may have other ideas. They may even leave the company. Things get written down and put on the shelf. Three years later, you take a look at the succession plan and realize the situation has changed dramatically. A succession plan is not something that should be locked in. It should be worked on every year.

 

Churches, not-for-profits, small family-run businesses and large firms all can benefit from having a succession plan. How might these unique types of organizations need to think about succession planning differently?

Petrovic: The simple answer is that every organization needs a succession plan. Large organizations recognize that people retire and they bring in new people all the time. They have more options. The smaller the organization the more difficult it can be, because there are not as many options.

Poynter: Small or family-run businesses sometimes don’t plan because they are too busy focusing on the day-to-day functions of the business. It is very important to plan, because you never know what will happen when you walk out the door. Poor succession planning can have extreme effects on relationships in a company, or, if it’s a family business, a family. If employers think the owner is going to retire soon, they will want to know what will happen. They want to know if they are selling the business and if they will still have a job. It can change their attitude at work. The other factor is maybe the employee thinks they have a shot at buying or taking over the business, and they want to be considered for that. Those are discussions that should be taking place.

 

Do you think companies should hire experts to help them write a succession plan?

Petrovic: My personal opinion is it’s not so complicated that smart people who are already running a business can’t figure out. Succession plans aren’t legal promises. I would be surprised if anyone tried to take someone to court because they were next in line in a succession plan and it didn’t happen. It’s not intended to work that way.

 

How can companies ensure smooth transitions as leadership roles change?

Poynter: Communication is everything. It’s a good idea for businesses to announce a time period of transition. The sooner, the better to give people time to be more comfortable with changes.

Petrovic: If you are considering the view from the outside of the business from customers or clients, it’s important that the future flow is made obvious rather than a secret. Your transparency is important. From the inside of the company, let the people who are the future leaders get in the limelight as they develop their skills and things move forward, so it will not be a big surprise to anyone

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