Companies invest in operations to improve production, customer efficiencies
By Lisa Terrell
A push towards natural gas has prompted changes from local utilities, with major plans from Indianapolis Power & Light and Northern Indiana Power Supply Company underway.
IPL announced in May it will sink $600 million into a new combined-cycle gas turbine power station near Martinsville and will spend $36 million to convert Units 5 and 6 at the Harding Street Generation Station from coal to natural gas. The news is in stride with a national study,
“Fueling the Future With Natural Gas: Bringing It Home.”
“Today, natural gas is plentiful and accessible, and there are many potential benefits for residential and business customers beyond today’s traditional applications,” said Chris Johns, chairman of the American Gas Foundation.
For IPL, the plan is both cost effective and efficient.
“Building a CCGT and refueling two of our Harding Street units will ensure our ability to meet the future needs of our customers and diversify our generation portfolio,” said Kelly Huntington, IPL president and chief executive officer. “In 2017, IPL’s reliance on coal-fired generation will have decreased to only 54 percent from nearly 80 percent 10 years before, with natural gas, wind, solar and oil powering the rest of our customers’ needs.”
IPL says the new natural gas plant will generate around 650 megawatts of electricity more efficiently with fewer environmental emissions. The CCGT will reduce the rate of sulfur dioxide, nitrogen oxide and particulate matter emissions by almost 100 percent. In addition, almost all mercury, lead and fluoride emissions will vanish, and water use will be cut by 97 percent.
Conversion of the Harding Street Generating Units 5 and 6 will begin in the fall of 2015 and be complete by early 2016. The unit will evolve from burning coal to using natural gas to create electricity.
“We are working to balance costs associated with meeting new environmental standards set by the EPA and the affordability for our customers,” Huntington explained.
About 700 permanent and construction positions are benefits to building the CCGT in Martinsville, said Huntington. Economically, the site will bring $1.6 million annually into Morgan County through local tax revenue, with an overall economic boost to the state of $857 million during construction, and an additional $48 million annually during operation. Work on the CCGT started this summer, and should be complete by 2017.
Citizen’s Energy Group of Indianapolis saw record numbers of natural gas usage in January as residents faced vicious frigid temperatures and are prepared to meet those needs again should Indiana face another brutal winter. The 25-percent colder temperatures in January led to higher bills for its customers.
Citizens’ gas system delivered 9.4 billion cubic feet of natural gas — a 26 percent increase over January 2013 during those treacherous months.
“Thanks to prudent investments in our pipeline infrastructure and careful supply planning, the Citizens gas system again provided natural gas to our customers when they needed it most,” said Mike Strohl, vice president of customer relationships.
NIPSCO also is looking to upgrade key parts of its facilities over the next decade under its Infrastructure Modernization Plan, filed in July 2013 with the Indiana Utility Regulatory Commission. Jim Stanley, chief executive officer, said the changes are necessary to boost customer efficiency.
“We’re reinvesting in our future by strengthening our system, while creating a direct local economic boost with minimal impact on customer bills,” he said.
Stanley said large parts of the country’s electric and gas systems were built in the post-World War II era and now are nearing their limits, which can become a problem if proactive measures aren’t taken.
Although the first $1 billion of the plan will go toward making improvements to the company’s electric system by the end of the decade, plans for additional improvements to the natural gas system are still underway. The project, however, is expected to include the extension of natural gas to the underserved areas, among other key improvements, and should boost the job market by 1,200 direct and indirect positions through the end of the decade.
Citizens taps Harrison to take over as CEO next year
Jeff Harrison will succeed Carey Lykins, who will retire after 42 years of service, as president and CEO of Citizens Energy Group on July 1, 2015.
In the interim, Harrison, who has been senior vice president of Engineering and Sustainability since January 2013, will serve as the company’s executive vice president and chief operating officer.
Dan Appel, president of Citizens’ board of directors, said Harrison brings unique qualifications to the leadership team.
“Jeff Harrison has displayed remarkable leadership as Citizens has embarked on unprecedented investments in the community’s aging water and wastewater systems. In addition to his extensive utility industry experience, Jeff has always shown great ability to inspire and motivate employees,” he said.
Harrison joined Citizens in 2003 as director of market development, working his way through positions of increasing responsibility. They include vice president, Manufacturing in 2006 and senior vice president, Capital Program & Engineering in 2011.
Prior to joining Citizens, Harrison served in positions of increasing responsibility during 13 years at Indianapolis Power & Light, including corporate strategist.
Harrison earned a bachelor’s of science degree in electrical engineering from Rose-Hulman Institute of Technology and an MBA from Indiana University.
A graduate of the Stanley K. Lacy Executive Leadership Series, the Hoosier Fellows Program and the Diversity Leadership Academy of Greater Indianapolis Harrison also has developed as a civic leader. He has served on the boards of the Center for Leadership Development, the Indianapolis Zoo, Goodwill Education Initiatives Inc., Marian University and the YMCA.
Under a restructuring of executive pay, Lykins’ pay has been reduced by 32 percent and pay for other executives has been reduced by 6 to 12 percent.
BWI wins accolades for LEED-certified senior housing community
By Victoria Davis and Rebecca R. Bibbs
EACH MONTH, WHEN GEORGIA WILSON OPENS HER ENERGY BILLS, she’s met with a pleasant surprise: They are up to 40 percent less than they would have been in the past.
That’s because she lives at First Devington, an affordable housing complex for seniors 55 and older, equipped with about 40, 10-megawatt solar panels system that provide more than 13,000 kilowatts of power per year to its residents.
“My utilities have gone from $100 down to about $60, which is great,” said Wilson as she rocks in her large chestnut-colored recliner.
Equipped with 48 all-electric living units just off of 46th Street and Staughton Drive in Indianapolis, the three-story structure is one of a kind in the area. With six units reserved specifically for disabled seniors, the property includes an indoor aquatic exercise pool, multi-purpose community space, a walking path that surrounds the property, a gazebo overlooking the detention pond with native plants and a parking area that includes bike racks.
Along with water conservative toilets and showers, residents can enjoy LED lighting in common areas as well as through street lamps. Using the online Enphase Energy dashboard, the owner monitors the system.
Wilson, who moved in late last year, is settled into a spacious two-bedroom apartment furnished with cherry wood cabinets, Energy Star-rated appliances and enough windows to brighten areas without the use of electricity during the day.
“I’ve found my place,” said Wilson, who downsized from a house. “I love it because I have peace, and I have no bad things to say.”
Across from the street from the Staughton Senior Community, both projects were developed by Black and White Investments LLC. BWI is an Indianapolis-based MBE urban development and management company formed in 2005 by Gary Hobbs and his wife Lori.
BWI purchased the lot, which at the time contained four vacant buildings from the former Arlington Palms Apartments, for First Devington in 2011. Though the buildings could not be rehabilitated, BWI recycled and reused some materials.
“We designed the energy efficient concept early on into the project,” BWI President Gary Hobbs said. “We knew we were going to have a state-of-the-art structure.”
Hobbs said despite the extra cost for green living, the $8.4 million development has aided the residents by reducing their energy bills and led to accolades for BWI.
Recently the U.S. Green Building Council certified First Devington as LEED GOLD.
Earlier this year, Mayor Greg Ballard also awarded the Indianapolis Office of Sustainability Award for the property’s economic impact. As one of three companies to receive the top honor, BWI was the only minority business.
Hobbs said he thinks First Devington has helped the community become educated about energy savings. The Enphase Energy system can be used by local Arlington and John Marshall high schools for their math and science curricula.
“It helped everyone to learn about alternative energy sources. Hopefully this is something others will look into,” Hobbs said.
In July, BWI broke ground on its latest project, Penn Place Apartments, 1415 N. Pennsylvania Street, which is expected to be completed next year.
Companies adjust to the end of popular Energizing Indiana program
By Lisa Terrell
An energy efficiency initiative is in its final months in Indiana, causing local electric companies to come up with their own plans for saving consumers both money and energy as we gear up for another potentially nasty cold winter.
Legislators voted in March to kill the popular Energizing Indiana by the end of this year, a move that was, surprisingly, prompted by the utility companies.
The program, started in 2012, has saved about a year’s worth of power for 93,000 homes and was slated to save 2 percent of total annual electricity sales by the end of the decade, according to utilitydive.com. Though Gov. Mike Pence had issues with the program, he said he did not want to veto or endorse legislation killing the bill and, instead, wanted the Indiana Utility Regulatory Commission to come up with a better plan that will include an opt-out for large customers.
Electric companies, however, are taking matters into their own hands.
Duke Energy, the nation’s largest utility company with 800,000 Indiana customers, is proposing duplicates of Energizing Indiana’s selection.
“Instead of mandated targets, what we’re doing is simply saying to our customers, ‘we’ve got this portfolio of energy-efficiency programs we can offer, and we encourage you to take advantage of those — you can save energy and save money,’” said Lew Middleton, Duke Energy’s spokesperson.
With a $2.6 billion operating revenue in 2013, the company filed additional plans August 29 with the IURC to modernize its aging electric grid, thus providing customers with better information about their energy usage. The seven-year, $1.9 billion plan will leave customers with a gradual annual rate increase of about 1 percent between 2016 and 2022, but will generate about 5,000 jobs and pump an estimated $180 million into state and local taxes.
Duke Energy Indiana President Doug Esamann said the new technology is much needed. “With advanced systems, we can pinpoint problems faster and get the lights on sooner while providing customers with better information,” he explained.
Indianapolis Power and Light, which serves 470,000 customers in Central Indiana, filed its 2015-2016 Demand Side Management and Energy Efficiency plan with the IURC in June. If approved, IPL, which has been around since 1927, will continue to offer rebates for residential lighting, energy audits, kickbacks to those who allow IPL to manage their air conditioner energy use during crucial times during the summer months, home energy assessments, online energy assessments and appliance recycling, among others. IPL will resume these programs, as well as numerous offerings for its commercial and industrial customers, effective Jan. 1, 2015, if approved.
These initiatives are not without their critics. Citizens’ Action Coalition reported Indiana would have been on track to cut carbon emissions by 20 percent by 2030 through Energizing Indiana. Jodi Perras, Indiana representative for Sierra Club’s Beyond Coal Campaign, said the decision to pull the program “makes Indiana the first state in the nation to roll back its energy savings goal.”
Indiana Michigan Power, a subsidiary of American Electric Power, is looking to its Clean Energy Solar Pilot Project to help save energy and money — and to clean up watchdog scrutiny. The new facilities will produce about 16 megawatts, or an equivalent of power to 2,500 homes annually.
“With this project, I & M will further broaden the diversity of our power generation, with three sources of renewable energy — solar, wind and water,” said Paul Chodak III, president and chief operating officer of IMP. “In addition, more than one third of the power we produce comes from the emission-free Cook Nuclear Plant.”
Construction of the five solar generation facilities that will add another emission-free source of power to the company’s resume will take place in 2016, if approved.
Purdue Calumet fosters innovation through real-world experience
By Ebony Chappel
The vast, complex field of energy consists not only of those who produce it, but also of those who consume and are responsible for the creation and maintenance of suitable methods and conduits through which consumers receive it.
Academic programs, such as those found at Purdue University-Calumet in Hammond, provide the very best in innovative methods and research.
Dr. Chenn Q. Zhou really loves her job. As a professor of mechanical engineering and the director of Purdue Calumet’s Center for Innovation through Visualization and Stimulation, Zhou first came into the field as a promising young student in China.
“They (teachers) thought I was good at math, physics and chemistry so I should be an excellent scientist or engineer,” she said.
Purdue University and Ivy Tech Community College are among the post-secondary institutions in Indiana that provide support for energy and utility-related careers for line workers, power plant operators and substation mechanics, and wind turbine operators and technicians. Those interested in these fields can earn certificates and degrees in areas such as home technology integration/auditing, renewable energy systems technology and natural gas technology.
“I’ve worked in this field for over 32 years. Everyday people ask me, ‘Why are you so happy?’ ” she said, laughing. “Then I started to teach seeing how the knowledge is transferred to students, to future generations. That is my passion.”
Tyamo Okosun, a CIVS student in his third year of doctoral study, pursued mechanical engineering for both his undergraduate and graduate degrees.
“My primary career interest has always been aircraft and aerospace design. I wanted to pursue higher education that would allow me to work in those fields,” he said. “While a degree in aeronautical/aerospace engineering would have been tailored specifically towards those interests, it also would have limited my career possibilities. I decided that pursuing degrees in mechanical engineering would allow me to broaden my skill set while maintaining the ability to work in my fields of interest.”
Purdue-Calumet’s mechanical engineering program, which houses both mechanical and civil engineering studies, equips students to work in a variety of fields including; computational fluid dynamics, manufacturing design and development, and structural metals manufacturing, each of which can have applications in the energy and utility fields. For instance, computational fluid dynamics (CFD), defined as the use of numerical equations involving the flow of fluids and simulations in problem solving, is a critical and cost-effective method in the development of renewable energy.
The technology available through advanced simulation and visualization at CIVS has produced solutions for issues concerning various energy producers. By utilizing CFD and virtual reality, CIVS students were able to assist the Northern Indiana Public Service Company (NIPSCO), a natural gas and electric provider, with their Bailly Generating Station, which experienced issues with a coal-fired boiler. Their work not only improved flow in the air ducts but also resulted in an estimated $1.9 million annual savings for NIPSCO.
“I see the direct impact, how we solve the real world problems and that makes my day,” said Zhou. “Especially when my collaborator tells me, ‘Oh, look at how much money you saved us!’”
Since 2009, CIVS has secured more than $38 million in savings for companies, completed 126 projects and provided resources for nearly 3,000 undergraduate and graduate students.
Other CIVS endeavors have included work with CITGO on the optimization of carbon monoxide boilers as well as multiple efforts to increase the educational awareness and practical application of wind energy.
In 2013, the department won a Fund for the Improvement of Postsecondary Education (FIPSE) award totaling more than $700,000 from the U.S. Department of Education for their work on the development and implementation of mixed reality simulators for wind energy education.
“Indiana has primarily produced its energy from burning coal, with 84 percent of its energy coming from coal fired power generation in 2013.
However, wind energy has been exploding as an alternative form of energy generation in recent years,” Okosun said. “Until 2008, wind energy in Indiana was limited to water pumping windmills. By 2012, 1.54 gigawatts of wind power-generating farms had been installed, ranking Indiana 13th amongst U.S. state-installed wind energy capacity.”
According to a technical report prepared by the U.S. Department of Energy titled, “20% Wind Energy by 2030: Increasing Wind Energy’s Contribution to U.S. Electricity Supply,” there are several advantages to increasing the production of wind energy. They include more than 800,000 jobs in various related support industries and an increase in annual property tax revenues to more than $1.5 billion by 2030.
Data from the National Renewable Energy Laboratory shows Indiana’s onshore wind power is capable of meeting more than four times the state’s current electricity needs, and in May of 2011, Indiana created a Clean Energy Portfolio Standard (CPS). The standard detailed a voluntary goal of producing 10 percent clean energy by the year 2025.
Zhou said the ultimate future of alternative energy sources depends on how far they advance in the coming years, but she does not foresee the power plant dying out in this lifetime.
“People are pushing for wind energy to increase, but there is still a long way to go,” she said. “The coal combustion companies may be looking to reduce the percentage of use and that could be air pollution related of course coal energy is cheaper but there are other alternatives being created.”
She also shared that innovation is the key to creating and maintaining those alternatives. Okosun believes that mechanical engineering also plays a major role in that.
“Continued innovation is crucial to the development and sustainability of Indiana’s energy sector. The development of new technologies and techniques for improving existing methods of energy generation and developing new methods will provide the means for Indiana to advance through the 21st century,” he said. “Mechanical engineers and engineers, in general, can contribute greatly to this ongoing innovation by continuing to improve all factors contributing to energy generation including the emissions reduction, renewable energy efficiency increases, optimization of power plant design and operation, and much more.”
Where To Go
ENERGY ENGINEERING
Indiana University Purdue University Indianapolis
799 W. Michigan Street, Indianapolis, IN 46202-5160
Phone: 317.274.2533
etinfo@iupui.edu
ENERGY TECHNOLOGY
Ivy Tech Community College
(Several campuses throughout Indiana)
200 Daniels Way
Bloomington, IN 47404
Phone (812) 332-1559
Toll-free (866) 447-0700
ivytech.edu
RENEWABLE ENERGY
Indiana University Purdue University Indianapolis
Richard G. Lugar Center for Renewable Energy (LCRE)
799 W. Michigan Street
Technology Building – IUPUI
Indianapolis, IN 46202-5160
lcre@iupui.edu
WIND ENERGY
Purdue University Calumet
Center for Innovation through Visualization and Simulation
Powers Building, Room 123
2200 169th Street
Hammond, IN 46323-2094
civs@purduecal.edu
On the first day of June, the Hyatt Regency Hotel’s Cosmopolitan Ballroom in downtown Indianapolis was a beehive humming with activity as some 400 utility commissioners, regulators, and industry professionals from 14 states circulated around the room’s tables, each decorated, not with flowers, but symbols of Hoosier pride: popcorn containers festooned with checkered racing flags; basketballs; and footballs.
The crowd took their seats when Carolene Mays-Medley, president of the Mid-America Regulatory Conference (MARC), strode to the podium; a petite yet powerful figure in a red jacket, a black skirt cut just above the knee, and patent-leather heels.
All eyes were on her as she confidently greeted attendees, welcoming them to the 2014 MARC conference.
Before each member was a full-color conference agenda outlining workshops about gas, pipeline safety, electricity, water, cyber and physical safety, along with social events at area attractions including the NCAA Hall of Champions, Indianapolis Museum of Art, and the Indianapolis Motor Speedway.
Mays-Medley is a Democrat who served in the House of Representatives from 2002 to 2008. She was also president of the Indianapolis Recorder Newspaper as well as Indiana Minority Business Magazine from 1998 – 2010. In March of 2010, Mays-Medley accepted an appointment by former Republican Gov. Mitch Daniels to serve on the Indiana Utility Regulatory Commission (IURC). But on this particular day last summer, Mays-Medley was in full MARC-mode.
She enthusiastically introduced Indiana Gov. Michael Pence, causing him to respond, “I’m deeply moved by your kindness and more than a little embarrassed…thank you for your praise.”
Pence, a Republican, then told conference attendees that he felt “honored” to appoint Mays-Medley vice chairman of the IURC, the first African-American woman to hold the post.
The symbolism was not lost on Mays’ childhood friend Marya Jones, daughter of late Indianapolis Urban League founding president, Sam Jones.
“To me, it speaks volumes that as a Democrat commissioner, she was named vice chair by a Republican governor,” the IURC administrative law judge said. “She is just really gifted when it comes to working with people and understanding what benefits the larger good versus petty politics. She is a tremendous advocate and a huge asset to the IURC.
TRIAL BY FIRE
Yet mere months before Mays-Medley’s appointment, the IURC was shrouded in scandal, and many were doubtful if it would be able to take its assigned turn at hosting the MARC event in the Circle City.
Back in September 2013, Mays-Medley, along with longtime associate and friend Jim Atterholt, found herself fighting to restore the tarnished image of the IURC following the abrupt departure of former IURC chair David Lott Hardy amid scandal and criminal misconduct charges.
Those charges, later dropped, centered around conversations Hardy had with Duke Energy executives in which he discussed the possibility of cost overruns on Duke’s Edwardsport plant being transferred to Indiana consumers.
The revelations were highly damaging to the commission, which is tasked with overseeing more than 600 utilities operating in Indiana, and with the mission of assuring that utilities use “adequate planning and resources for the provision of safe and reliable utility services at reasonable cost.” The IURC is also a fact-finding body that hears evidence in cases, in order to fairly balance the interests of the public and the utilities.
After the Indianapolis Star reported that the IURC was trying to raise funds for the MARC conference from utility trade groups doing business in Indiana, watchdog groups including Citizens Action Coalition and Common Cause Indiana denounced the plans as suspect.
At the time, new IURC chair Atterholt addressed the concerns in a statement that the agency would either host the event without funding from trade associations that included regulated Indiana utilities as members, or decline the event altogether.
Later, Atterholt would liken the media furor and public outcry he and Mays-Medley faced, to a trial by fire made bearable through the bond of their shared Christian faith.
“Separately, I don’t think either one of us would have gotten through that,” he said. “During those times of adversity, the ultimate bond was coming to a shared faith. We spent many times in prayer together, led by Carolene.”
Atterholt, who left the IURC to become Pence’s chief-of-staff, went further, describing a spiritual kinship with Mays-Medley.
“She lives her faith and she shares it with everyone from all walks of life,” said Atterholt. “There’s no separation of society with Carolene. She treats everyone equally. She’s my sister in Christ, I’m her brother in Christ.”
COOL UNDER PRESSURE
Allison Melangton, former president of Indiana Sports Corp, similarly described her experience of Mays-Medley coming through for her, although in a very different high-pressure situation: preparing for the Super Bowl at Lucas Oil Stadium.
In her role as president and CEO of the 2012 Super Bowl Committee, Melangton recruited Mays-Medley, who agreed to serve as Indianapolis Super Bowl chairperson of administration, a role Melangton described as a natural fit.
But there was enormous pressure for all the members of the Super Bowl committee, starting with its first press conference, when the predominantly male corps of sports journalists less than gallantly pointed out that there seemed to be a surfeit of women on the committee, Melangton said.
That pressure only increased as the eyes of the world turned to Indianapolis.
The cost of a 30-second spot on the NBC-televised Feb. 5, 2012 match between the New York Giants and the New England Patriots was $3.5 million, and ceremonies included Kelly Clarkson singing the National Anthem, with Madonna, LMFAO, M.I.A., Nicki Minaj and Cee Lo Green on the halftime show
The broadcast reportedly broke the record for the most-watched program in American history, resulting in more than half of all Americans watching at least part of the game, which concluded with a 21-17 win by the Giants.
However, “the real beneficiary of all that airtime and all those viewers was the city of Indianapolis,” according to Forbes online magazine, which praised the city’s “perfect execution, Midwestern hospitality, and eminently walkable downtown.”
Through all the myriad hours of prep work leading up to the city’s hosting a successful Super Bowl, Melangton said she found Mays-Medley to be her rock.
“For both Carolene and I, our faith defines who we are,” said Melangton. “She’s called me many times and said, ‘take a breath.’ She’s the right person, she somehow knows. During the Super Bowl, she would call and leave me little prayers on my voicemail.”
Melangton said the high-stakes experience of the Super Bowl was just the latest chapter in a long friendship.
“I first got to know Carolene probably 20 years ago,” said Melangton, who recently left the Sports Corp to take a new position as vice president of events with Hulman Motorsports.
“I was working at the Sports Corp and we got to be good colleagues and friends. In 2005 at the women’s basketball tournament, we had a great time working together. When Super Bowl came up, she gave us hundreds of volunteer hours. She got me a great staff. She was committed and dedicated to the success of the Super Bowl.”
Melangton described Mays-Medley’s best qualities as “her warmth, her sincerity, her laugh, her godliness, and her compassion for others.”
“She’s incredibly competent, she has great people skills, and she gives whatever she’s doing her all. She gives 100 percent. That builds success. I think when you find women executives, we struggle to stop and smell the roses. Carolene is one of those people who is very disciplined about that. She pauses to remember the things that give joy.”
MAYS-MEDLEY, THE MENTOR
When Mays-Medley left the media industry to embark on a new career in utilities, she and the newspaper and magazine’s owner, William “Bill” Mays, felt Shannon Williams was best-equipped to lead the company.
“Carolene hired me shortly after I graduated college,” said Williams, current president of the Recorder newspaper and Indiana Minority Business Magazine. “I was a quiet, yet determined person who at the time didn’t have much experience. Carolene saw something in me then that I didn’t even see in myself and by hiring me, she gave me an opportunity that I will be forever grateful for.”
In the years to follow, Williams worked closely under Mays-Medley in various leadership roles, learning the business.
“Carolene is an astute businesswoman. She’s incredibly intelligent and has always been committed to doing things exceedingly above and beyond. From the very beginning, I was captivated with her skill set, work ethic and her ability to transform a struggling publication to one that is ranked amongst the top nationally. It was truly a blessing for me to learn from such an extraordinarily talented woman.”
Williams says Mays-Medley is one of the best, both in business and in life.
“Carolene is exceptional all around. She not only impacted my life professionally, but also personally,” said Williams. “After my mom passed away in 2002, Carolene became the greatest influencer of my life. She has not only taught invaluable lessons professionally, but also personally and spiritually.
“One of Carolene’s greatest gifts from God is her discernment,” continued Williams. “She would often recite scriptures to me or leave biblical notes in my office when she sensed I was feeling down or needed encouragement – even when I tried to hide my feelings of hurt, particularly as it related to my mom’s death. Carolene always knew when I needed a special word. And she does the same thing even now that we don’t work together. She will call me when she has an inclination that something is wrong with me. I know those times are when God is using her as his messenger. I love the woman that she is and the many components to our relationship; from a mentor/mentee perspective to true friends and sisters.”
Williams says while Mays-Medley has “an amazing professional and civic repertoire with countless accomplishments,” faith and family are most important to the IURC commissioner.
“Many people marvel at Carolene’s success, and while she’s grateful for it, the most important aspects of her life have always been her Christian beliefs and her family.”
FAMILY-FOCUSED
Mays-Medley was born 53 years ago in Evansville, IN to Theodore “Ted” Jr. and Bruceil Mays. A couple years later her younger brother, Theodore “Teddy” III who was born.
“Carolene has been a bright spot in my life since the day she was born,” said her mother. “She is a loving, kind, and giving daughter.”
Bruceil says Mays-Medley has always been eager to work – even as a young child. She recalls a time when Mays-Medley was seven years-old and her enthusiasm to work was especially obvious.
“We would visit my mom in Nashville during the summers and Carolene would read the paper for jobs in the want ads. She would actually call people and see if she could work for them,” Bruceil said with a hearty laugh. “She did get a job during those times. There was a local grocery store nearby and Carolene would sweep the floor everyday for a nickel.”
The family moved to Indianapolis in 1975 when Ted was hired to lead the Christamore House, a community center on the city’s Westside. As executive director, Ted was instrumental in increasing the presence of the organization, making it financially sound, and establishing fundamentals that Christamore House still uses today.
“My dad had a really strong work ethic and that’s where mine came from,” said Mays-Medley. “Growing up, he worked three jobs to improve our circumstances. He would work all day, come home, eat dinner and take a short nap before he would go to another job at midnight, work until 6 a.m., then come home, take a shower and go back to work.”
The strong work ethic that Ted possessed early in his life continued throughout his entire professional career.
“When my dad retired from Mays Chemical Company, they had to split his position between three people,” recalled Mays-Medley of her father who passed away in 2009 of cancer.
Like her father, Mays-Medley says her mother also had a strong work ethic and effectively balanced being an elementary school teacher and a quality parent.
“My mom is an amazing woman and her work-family balance was phenomenal,” said Mays- Medley. “When my brother and I were growing up, mom worked fulltime and also went back to school fulltime to get two degrees. Although she worked so hard, she always took care of the house and I don’t ever remember not having a hot meal. Every morning she cooked breakfast and every evening we had dinner.”
While Mays-Medley dotes on her own mother for being a super-woman, Jones, her childhood friend and co-worker at the IURC views Mays-Medley as a modern-day wonder woman.
“How she gets it all done, is a wonderment to me,” said Jones of her friend’s ability to be an effective professional and a loving, capable family member. “She is a tremendous family person and adores her mom. She loves her husband, stepsons, and her daughter, Jada. She balances work and life quite wonderfully.”
Mays-Medley married Indiana Parole Board member, Fred Medley January 1, 2008 during a private ceremony in Las Vegas. Since then, the duo have blended their families which consists of Mays-Medley’s 17-year-old daughter Jada, and Fred’s sons Frederick II, 24, Niles, 12, and Chase, 10.
Fred says his wife’s ability to effectively multi-task the duties of her professional and personal lives is one of the characteristics that he fell in love with.
“I love so many aspects of Carolene, but I especially love and appreciate the wonderful wife and mother she is as well as her capacity to be such a strong and essential asset to the state of Indiana through her current role at the commission. I am incredibly proud of her.”
Fred, a disciplined Marine veteran says there is one characteristic his wife possesses that could use some improvement.
“While trying to balance everything, she drives me crazy from time-to-time because she is always late,” he jokingly said.
TURNING NEGATIVES INTO POSITIVES
In 1989 Mays-Medley was living in Dallas and married to another man who was verbally and physically abusive.
“My lowest point in my adult life was during my initial marriage,” recalled Mays-Medley. “My ex-husband actually held a gun to my head one day and said, ‘I’m going to kill you and kill myself.’ I knew I had to get myself out of that situation.”
Mays-Medley says she had an epiphany one particular evening when she was home alone, healing after being beaten by her then-husband.
“I had a black eye and some bruises. I remember praying and crying, and walking up the stairs in the house. There was a landing on the stairway and I fell to my knees, and I prayed,” said Mays-Medley. “I said, ‘God, I’m going through this, and I pray that someday you will use me to help other people.’ And he did.”
After going public with her story of domestic violence, Mays-Medley said she began to see that negative time in her life turn into a positive because it helped others heal from their own domestic violence situations.
“I still to this day have women come up to me and say my story of abuse saved their life,” she said. “What a blessing! Many people will say, if someone like me could go through that, and tell my story, they realize they weren’t alone. And they knew they’d be okay if they walked away. That touches me so much more than anyone can ever imagine. And I know God is using that part of my life, as low as it was. That’s one of those exceeding above moments. What Satan means for evil, God means for good. God turns it around.”
Mays-Medley says the one message that she would want to convey to people about overcoming adversity – in one’s professional or personal life – is to use difficult times in your life for good, to fulfill your purpose.
“In the midst of adversities in our lives, God is always with us. We have to use that adversity for the good and to help others,” Mays-Medley empathetically said. “Don’t take things we go through for granted because there is a positive message in the end for our lives and others. We are all striving for something. The question we have to ask ourselves is are we fulfilling it.
“Those negative things in my life have really opened doors to give back and help others. I want to take the darkness in my life and use it as a light. My purpose is to live a life that will be a light for others to do God’s work. That is what I am hoping and wanting to fulfill.”
Mays-Medley at a glance
Many people know Carolene Mays-Medley for her professional acumen. Others know her for her turbulent past as a domestic violence survivor. And some people know Mays-Medley for her strong Christian values.
Here is a snapshot of the multi-tiered Mays-Medley, who friends and colleagues praise for being great at all aspects of her life.
Personal
Mays-Medley is:
* The daughter of Ted Jr. and Bruceil Mays
* The sister of Teddy III
* The wife of Fred Medley
* Mother of daughter Jada, 17 and step mother of Fred II, 24, Niles, 12, and Chase, 10
* A member of Eastern Star Church and Heartland Church, both in Indianapolis
Professional
Mays-Medley is vice-chairman and commissioner for the Indiana Utility Regulatory Commission. She also serves as chairperson of the Critical Infrastructure Committee for the National Association of Utility Regulatory Commissioners and on the Water and Washington Action Committees.
Mays-Medley was president of the Indianapolis Recorder Newspaper and the Indiana Minority Business Magazine from 1998 – 2010. She served in the Indiana State Legislature as a state representative from 2002 – 2008.
Prior to breaking into the media and political industries, Mays-Medley was manager of national accounts at Mays Chemical Company and held various management positions at Occidental Chemical Company.
Civic
Some of Mays-Medley’s community service efforts include:
* 2013 Indianapolis Super Bowl Bid Board and Super Bowl Board of Directors
* Indiana Sports Corporation Board and Executive Committee member
* Peyton Manning’s PeyBack Foundation Board
*Capital Improvement Board
* Child Advocates Advisory Board
* Ivy Tech Community College and IUPUI Presidents Diversity Cabinets
Commissioner Mays-Medley
Mays-Medley’s role as vice-chairman and commissioner for the Indiana Utility Regulatory Commission is quasi-judicial and includes hearings that can be as short as 15 minutes, or as long as several weeks. There is a large amount of reading and research involved for preparation of cases, panel discussions and speaking engagements.
Mays-Medley is recognized as a leader and speaker in the areas of cyber and physical security and currently serves on the New Mexico State University Center for Public Utilities Advisory Council and the University of Missouri Financial research Institute Symposium Advisory Board.
Last year, Smart Grid Today selected Mays-Medley one of the 50 Smart Grid Pioneers of 2013. The listing was comprised of leaders working on smart grid solutions to power challenges around the world.
Did you know?
Did you know that Mays-Medley was a finalist for an appointment by President Barack Obama? She made it to the final round of consideration for the Midwest Regional Director of Housing and Urban Development (HUD). Mays-Medley withdrew from consideration upon receiving the appointment by former Gov. Mitch Daniels to serve on the Indiana Utility Regulatory Commission.
5 Rules for Success
Since Carolene Mays-Medley has accomplished such great success personally and professionally, IMBM thought it would be motivating for readers to understand what principles guide Mays-Medley. Below, the accomplished executive shares her 5 rules for success.
1. We are all put here for a purpose and given an opportunity to help others, so give back.
2. Give 100 percent to all you do – even if you don’t like all aspects of it.
3. Treat others with respect and dignity. If your title, position or money were gone, think of how you would want to be treated.
4. Persevere.
5. Don’t apologize for your success.
Michelle Obama presents medal to Children’s Museum
First Lady Michelle Obama presents the National Medal for Museum and Library Service to The Children’s Museum of Indianapolis in a White House ceremony. Accepting the award are (left to right) The Children’s Museum of Indianapolis community member’s mother Erica Hahn-Cunningham, community member Spencer Hahn, and President and CEO Dr. Jeffrey Patchen. The National Medal is the nation’s highest honor given to museums and libraries for service to the community and celebrates institutions that make a difference for individuals, families, and communities.
When life’s course ends, families must deal with the necessary arrangements to ensure their loved one is laid to rest properly. Funeral directors have a tall task on their hands making sure every last detail is to the family’s liking.
Those in the funeral home and other death-related industries must maintain an air of propriety. However, gone are the days of stuffy funeral directors with boring black suits and stuffy attitudes.
Many are celebrating life with bright colors and bold patterns during the day and opting for clothing that’s fun on more casual days and for after-work gatherings.
Here are two funeral home professionals who dare their peers to be bold and choose clothing that’s full of life.
7 reasons why sensitivity training should be a priority for your business
By Ebony Chappel
This Instagram meme, featuring a man in blackface, resulted in unwelcome attention for Papa Roux restaurant.
Unconventional methods of promoting diversity fell way short of their intended target earlier this year as Park Tudor School in Indianapolis came under fire for its Black History Month menu consisting of fried chicken and collard greens.
Popular Indianapolis eatery Papa Roux received quite a bit of backlash a month later for an Instagram post depicting a white man dressed in blackface promoting the restaurant’s new chocolate soda.
Sensitivity training, also known as diversity or inclusion training, for some, is one of the most uncomfortable mandatory training sessions to endure as a result of an employer’s attempt to remain compliant with federal standards regarding discrimination. Images of long drawn-out lectures on the do’s and don’ts of workplace interactions – or worse, a cringe-worthy attempt at lightening things up a la Michael Scott, of NBC’s hit comedy series “The Office,” and his infamous Diversity Day imitation of an n-word-laden Chris Rock routine – often come to mind.
Although most businesses offer some sort of sensitivity training, it often is an informal and rushed part of the employment process.
LaJuana Warren, a certified diversity practitioner and owner of diversity consulting firm Tapestry Solutions, said that during her 20 years in corporate America as an employee of Xerox, sensitivity training was the norm. When she left, she realized those values were not the same elsewhere.
“The way to make the training the most effective is to come from the top down. It has to be something that management endorses and sees as important,” she said. “People who really get it know that it makes their company better.”
Here are seven reasons your company still should require and offer sensitivity training:
1. Promotes Tolerance:
Effective inclusion-based training helps employees learn to appreciate one another’s differences through education and understanding.
2. Enhances global presence:
In our growing worldwide economy, it is essential companies prepare their employees for interacting across different cultural barriers. Committing a social faux pas out of sheer ignorance could seriously damage a potentially lucrative client relationship.
3. Prevents lawsuits:
Fully equipped human resources managers may save your company tons of dollars and hours by making it a point to brief all employees on the organization’s standards when it comes to discrimination.
4. Increases teamwork:
When employees feel included and accepted, it can positively affect their morale and productivity. Also, providing a safe haven for employees may reduce the number of harassment complaints.
5. Boosts the bottom line:
Recently, companies like Barilla pasta have come under fire due to their CEO’s remarks against same sex marriage. In an Italian radio interview he shared that his brand would never feature homosexual couples and anyone who opposed his point of view could just buy different pasta. According to Nielsen, same-sex-partnered households make up 16 percent more shopping trips than heterosexual households, and average annual spending on consumer-packaged goods is 25 percent higher than the average U.S. household. Barilla has since offered an apology and created an advisory board specifically focused on inclusion efforts.
6. Reduces turnover:
According to the Center for American Progress, businesses that fail to encourage inclusiveness see higher turnover rates than businesses that value a diverse workforce. The high turnover rate has a direct effect on profit as the failure to retain qualified employees results in preventable labor-related costs.
7. Fuels innovation:
A report done by the Deloitte Review said retailers who deliberately attract a diverse workforce and directly involve them in key decision-making scenarios benefit as “diverse employees provide access to better consumer insights because they understand the cultural nuances firsthand.” The report went on to say companies may experience increased shopper loyalty as a result.
Even small businesses can afford to compete against the big boys
By James Travis Turner
Most of the buzz words in digital marketing didn’t exist 10 years ago. It presents the question of how smaller businesses can create “engaging multi-screen campaigns,” and “gain integrated insights from all the data gathered online,” while managing the day-to-day of their businesses.
These questions must be answered, as sticking to traditional forms of marketing will come at the cost of communicating in channels your customers ignore. At the same time, pursuing other forms of marketing requires investing in the unknown for most small business owners.
With minimal investment, digital marketing technology can enable even small businesses to compete online against corporations.
The Internet, which has transformed over the past decade, plays an important role in consumers’ lives. We use the Internet to share our most memorable moments, connect with friends and family and tell our own personalized stories. This interactivity creates increased engagement, which is the first characteristic of digital marketing that allows small and medium business (SMBs) to compete.
While the traditional marketing tools -— a mixture of fliers, billboards, commercials and other materials — have historically been effective, new tools directly interact with consumers. The most common tools used online include blogs and social media like Facebook, Twitter and YouTube.
Not only are these tools more interactive, but also consumers are using them more than ever. The Nielsen Co. reports Americans spend a quarter of their time online, using dynamic social networks and blogs. This is up from 16 percent in previous years.
In addition, many SMBs already enjoy the luxury of having a close relationship with their consumers. When you combine this level of online engagement with the personal connection smaller businesses enjoy, it’s possible to present a compelling story larger companies envy.
Integrated insights
Online content produces hundreds of data points that can be analyzed and used to drive business results. At Microsoft, a company that’s making use of this, support staff monitor social media sites to cross-reference social chatter with technical support incidents to provide proactive services across their product line.
Traditionally, social media was used to inform and engage consumers, but it has developed into a listening tool that benchmarks customer satisfaction. Tools such as Sprout Social unlock this capability for SMBs. These tools allow businesses to drive their customer satisfaction and audit their progress, while listening to feedback in real time.
The previous example shows how customer satisfaction can be impacted, but integrated insight can affect operations, sales and overall consumer behavior as well. These insights cannot be measured as effectively using traditional forms of marketing, but by using digital marketing tools, real-time data can be leveraged to drive results and impact revenue.
As SMBs uncover opportunities to integrate data gathered from these marketing tools, insights will allow them to fill the gap that exists between them and larger corporations.
Affordable solutions
The final characteristic of digital marketing that allows SMBs to compete with large businesses is the cost to deploy digital marketing technology. Marketing often becomes an afterthought as budgets focus on products and/or company operations.
With both of these factors weighing heavily on decision-makers, competing with national brands may appear to be a daunting task when, in fact, the most common tools, mentioned previously, are low cost or free.
For example, Waterford Institute of Technology Libraries (WIT) adopted these tools to increase its exposure and the services it offers. Library officials discovered these initiatives do not require a significant financial investment and can be implemented using their current resources. Investments in digital marketing will not only limit the financial risk of the business, they can also be easily quantified to calculate the exact return on investment.
Small businesses that deploy digital marketing tools can realize a new level of customer engagement and use integrated insights to help close the gap between larger organizations while requiring minimal investment. Adopting these tools will allow them to retain their current mindshare while presenting their brand to new customers.
Michael E. Porter, a leading company strategist and professor at Harvard Business School, once said, “The key question is not whether to deploy Internet technology – companies have no choice if they want to stay competitive – but how to deploy it.”
South Bend, Ind., native James Travis Turner works in Microsoft’s Advertising and Online Division where he now oversees advertiser satisfaction and revenue within emerging brands. Follow his blog at www.jamestravisturner.com.
Get a taste of Indiana with meat, produce and refreshing beverages
By Rebecca R. Bibbs
Summertime means breaking out the grill and having family and friends over for a backyard barbecue. Many minority- and women-owned Indiana companies provide products that are great at cookouts.
This Old Farm Inc. Let’s face it; it’s not a barbecue without the grilled meats. Colfax-based This Old Farm Inc., owned by Jessica Smith and her husband Erick, can set you up with certified organic ground beef, pork sausage and rib chops and boneless chicken breast. Local pick-up is provided at several sites throughout the state.
thisoldfarminc.com
Pa and Ma’s Bar-B-Que Sauce Impress your guests by slathering your ribs and chicken with the tangy flavor of one of Indianapolis’ longest-running establishments, Pa and Ma’s. Available at supermarkets throughout Central Indiana.
Simonton Lake Drive-In Opting for a family-friendly event? Pick up a gallon, $4.91, or party keg, $23.99, of homemade root beer at Elkhart’s Simonton Lake Drive-In, owned by Rick and Roni Hoff.
simontonlakedrivein.com
Royer Farm Fresh What is a cookout without deviled eggs? Nikki Royer and her husband provide fresh pastured eggs on the farm started by her great-grandfather near Clinton. Visit the store, farmer’s markets in Indianapolis’ Broad Ripple neighborhood, Fishers or Terre Haute. royerfarmfresh.com
Melon Acres Farms Indiana countryside stands and local farmer’s markets are the perfect place to find fresh produce to accompany grilled delicacies. Pick up fresh corn for roasting and a juicy seeded or unseeded watermelon or cantaloupe at Melon Acres owned by Mike and Vicki Horrall outside of Oaktown. melonacres.com
Pie First Bakery Finish off your meal with Old-Fashioned Hoosier Sugar Cream Pie, a Chocolate Cheesecake with Almond Crust or Amish Melt-in-Your-Mouth Cookies made with real butter, vanilla from Madagascar and freshly grated nutmeg from Pie First Bakery. Pick up the treats baked by Louise and Rick Miracle at the bright pink tent from 9 a.m. to 1 p.m. Saturdays at the Owen County Farmers’ Market in Spencer. piefirstbakery.biz
To have your product or service considered for inclusion in “Hoosier Marketplace,” email info@indianapolisrecorder.com with the name of your company, contact information, a short description and a link to your website. Only products and services for which images can be provided will be considered.